Product updates

May 2026 recap

May was another big month in SwiftFox. We shipped the new Contact Management preferences panel, Calls & Visits UI improvements across desk and more.
Product updates

New feature: Organisational Relationships

The new 'Related Organisations' tool is designed to help you visualise the connections between organisations in your network.
Interview

RoundBox Consulting Interviews SwiftFox's Tim Hunter

Tim Hunter shares how SwiftFox evolved from bespoke software to an all-in-one CRM, and why partnership-style onboarding drives client success.
Event

Fostering Startup Culture

SwiftFox Inspires Coder Academy Students
Event

Learn more about the Voice

An interview with Rueben Berg
Event

AccountEx Business Expo

The SwiftFox Team will be attending this 2-day conference in Sydney in November.
Product updates

SwiftFox’s Zapier Integrations

Connect SwiftFox to thousands of apps with Zapier to automate workflows, keep data current, and streamline tasks like finance and comms.
Product updates

Introducing SwiftFox’s New Two-Way Texts

The Power of Real-Time Engagement
Product updates

Introducing SwiftPredict

The suite of AI tools helping to reduce member churn, increase client retention, predict donations and more!
Articles

How to maximise your email campaigns with SwiftFox

In today's digital age, email marketing has become an integral part of every business's strategy.
Articles

Zapier Integration with SwiftFox

We’re thrilled to announce SwiftFox’s new partnership with Zapier.
Articles

Two-Way Text Messaging with SwiftFox

Introducing two-way text messaging, as a brand-new feature on SwiftFox!
Articles

How to write an email asking for donations

Writing an email to ask for donations can be uncomfortable, but it doesn’t have to be.
Articles

SwiftFox Memberships Webinar

We are thrilled to launch our new memberships platform to SwiftFox.
Articles

Our 2023 guide to keeping members engaged and reducing member churn

Are you looking for ways to improve prospect journeys and retain members?
Articles

How to manage member payments without losing members

Managing member payments can be, to say the least, challenging. Particularly if you are switching to a new payment tracker.
Articles

How to simplify your marketing strategy for non-marketers

A simple marketing framework for non-marketers: centralise data, segment audiences, track results with dashboards, and automate what works.
Articles

SwiftFox Dashboards Webinar

Join our SwiftFox Dashboards webinar to learn how simple, visual reporting helps teams track performance and make better decisions fast.
Articles

Coding in classrooms with CEO John McLindon

CEO John McLindon shares why coding should be mainstream in schools and how tech skills will shape career opportunities for today’s kids.
Interview

Reflections on 2022 with CEO John McLindon

CEO John McLindon looks back on 2022, sharing values, leadership lessons, and how SwiftFox is growing to democratise data for clients.
Interview

Lessons from a former Graduate: An interview with Lucy Dixon

Lucy Dixon reflects on their first year at SwiftFox, sharing lessons on confidence, learning fast, and thriving with a supportive team culture.
Articles

The Great Resignation

Five top tips to retain your best talent
Interview

Spotlight on: Tim Hunter

From theoretical maths to client relations
Articles

The Best Music for Concentration at Work

Your work playlist designed by an introvert and an extrovert
Interview

Interview with: Jane Kotovich

I thought: ‘I can at least try, I mean why not?’
Interview

Interview with our Chair: Tim Eddy

Be a ‘Coach’ and a mentor.
Articles

Top 3 Tips with: Senior Data Scientist and Head of Operations – Jaxen Wood

Hot tip coding is not as important as you might think…
Product updates

Why we updated SwiftFox forms.

We have a saying in our team that ‘data is personal.’
Articles

5 Steps to enhance your Succession Plan

Over 50% of partners will retire in 5 years – how should firms prepare?
Interview

Interview with: Ashley

ADHD in focus with Product Manager Ashley Pajević
Articles

2021 Census: Accounting Industry

What did the 2021 Census reveal about the accounting industry?
Articles

How to track your client information

Are you tracking your client information?
Articles

The changing landscape of volunteering

Volunteering is an essential part of our social fabric.

May 2026 recap

May was another big month in SwiftFox. We shipped the new Contact Management preferences panel, Calls & Visits UI improvements across desk and more.

April 2026 recap

April was a big one! The Communication Wallet, a brand new Case Management dashboard, Project Tables on Websites, Organisation overviews and more!

Communication Wallet now required

The Communication Wallet is now the only way to pay for SwiftFox communications above your monthly plan inclusions. Here's what's changed and what to do now.

Introducing the SwiftFox Communication Wallet

This is a significant improvement to how SwiftFox handles email, SMS, and VoIP costs. You'll have a self-serve Wallet that gives you real-time visibility.

March 2026 recap

The biggest improvements from March, plus a preview of April’s upcoming features.

February 2026 recap

What a bumper February. It was a real Feb feast of features here at SwiftFox, with well over 100 improvements, enhancements and new capabilities shipped across the platform.

January 2026 recap

What a start to the year! If you have logged into SwiftFox recently, you have probably noticed a large number of new features and improvements.

SwiftFox AI launches today

This is a very big week for SwiftFox. A huge amount of work has gone into this release and we are excited to share our biggest feature launch yet.

A fresh new look, plus smarter ways to work

Explore the refreshed theme, new Action Centre builder, and smarter ways to manage your Lists, Posts, and Cases.

Elevate with Financial Plans, custom field & tags in settings and more

Our developers have been busy adding new features to SwiftFox. Here are some of the highlights from the latest update.

New SwiftFox features to supercharge your work

From smarter SMS campaigns to Meta Ads sync — see what’s new in SwiftFox this month.

New List Builder is live now

We’ve got some exciting news – the brand new List Builder is here!

More control, better maps, smarter tools

From custom financial fields to new map features, here’s what’s just landed in SwiftFox.

New website features now available in SwiftFox Websites

We’ve released a fresh set of features to the SwiftFox Website Platform – giving you more control over how your site looks.

Map Drawing, Field Visits & More

Draw on maps to create lists, manage field visits, share call lists across teams, and seamless form integration on Websites

Manage group bookings with ease

Discover the joy of managing group bookings with our new feature at SwiftFox Events. This tutorial will guide you through creating group tickets and tracking purchases effortlessly, making event planning a breeze.

Enhanced Tables, Event Management & Financial Tools

We’re excited to share the latest product updates designed to make your experience even better.

Leveling up events & lists in SwiftFox

Manage table bookings, consolidate duplicates, and build better targeted lists with our latest updates

Powerful new features for smarter workflows

From quiz modes to calendar views - discover the latest powerful features designed to transform your workflow management and make data tracking more insightful than ever.

New Update to SwiftFox Automations and Introducing Feature Spotlights!

We're excited to share a big update with you that we’ve recently added to SwiftFox Automations: Conditional Automation Journeys. Also, introducing our new Feature Spotlight series.

Sneak peek look at new List Builder and our latest updates!

Take a sneak peek at the new List Builder and updates on conditional automation, test SMS, data table in forms, and enhanced sentiment previews.

Streamlined invoicing & Case Management tools

New features to help you work smarter: direct invoicing, address tags, case management & more.

New AI enhanced calls, streamlined accreditation management and more

Discover our new AI call features, branding updates, improved payment portal, and streamlined accreditation tools.

New delayed automations and call improvements!

Here’s a roundup of some of the features we’ve recently released, based on feedback and ideas from clients.

Some incredible new updates to start the year

We’re excited to kick off 2025 by bringing you new tools to make SwiftFox even more effective.

More exciting SwiftFox Product Updates this October

SwiftFox is powering towards Christmas! Here’s a roundup of the latest features we’ve just rolled out

Product Updates for November

Here’s a roundup of some of our favourite features that we’ve recently rolled out:

Latest SwiftFox Product Updates for December

SwiftFox is always getting better! Here’s a roundup of the latest features we’ve recently rolled out.

September product update

September product update: AI send time optimisation, contact activity logs, Google login, and new admin permission controls in SwiftFox.

Late september product update

Late September product update: refreshed profiles, improved Contacts and Roles, event ticket selling, and seamless website event publishing.

October product update

October product update: staggered email sending, default role titles, expanded merge fields, and improved receipt filtering for finance users.

New feature: SwiftBadges

What's great about a badge? Well, it's little symbol that, at a glance, can tell you a lot.

New feature: Data Importer

A game-changing tool that spells one thing: a centralised home for all your data.

New feature: SMS for Events

You can now send SMS reminders straight from the events feature!

New feature: Quick Actions

The Quick Actions menu is conveniently located right at the top of contact profiles, offering a quick and easy way to action your essential tasks.

New feature: Organisational Relationships

The new 'Related Organisations' tool is designed to help you visualise the connections between organisations in your network.

SwiftFox’s Zapier Integrations

Connect SwiftFox to thousands of apps with Zapier to automate workflows, keep data current, and streamline tasks like finance and comms.

Introducing SwiftFox’s New Two-Way Texts

The Power of Real-Time Engagement

Introducing SwiftPredict

The suite of AI tools helping to reduce member churn, increase client retention, predict donations and more!

Why we updated SwiftFox forms.

We have a saying in our team that ‘data is personal.’

Thank you for being part of the SwiftFox journey in 2025

As we head towards the end of the year and into the Christmas break, I just wanted to take a moment to say thank you.

Our 2025 focus - building a stronger, smarter SwiftFox - with CEO John McLindon

We wanted to give you an exclusive look at what’s ahead for SwiftFox this year. In this article, our CEO, John McLindon, has shared some insights into our 2025 plans.

Introducing Project Ignite – Elevating SwiftFox to new heights

Introducing Project Ignite – an ambitious initiative to make SwiftFox even more user-friendly and visually appealing than ever before.

Message from the CEO John McLindon

What a busy start to the year we have had here at SwiftFox!

The Role of Data in Crafting Personalised Campaigns for Charities

See how charities can use donor data to segment supporters, personalise appeals and timing, and build deeper relationships that drive giving.

Time for a New Membership Database: Transitioning is Easier Than You Think

Switching to a new membership CRM is simpler than it seems—learn how to plan, migrate data, train staff, and roll out smoothly.

Tech Trends Shaping the Future of Unions

The world of work is constantly evolving, and unions need to keep pace with these changes to continue serving their members effectively.

How to Use Data Analytics to Improve Member Retention in Unions

Discover how unions can use analytics to spot at-risk members, personalise campaigns, and strengthen engagement to improve retention over time.

Member-Led Events: Empowering Chamber Members to Host and Lead Events

Help chamber members lead events with clear pathways, resources and recognition to boost participation, ownership, and long-term retention.

How Personalised Communication and Member Retention Go Hand-in-Hand

Learn how personalised, data-led communication helps chambers build stronger relationships, boost event engagement, and improve member renewals.

Is Your Chamber Still Using Spreadsheets? Here’s Why It’s Time for a CRM

Still using spreadsheets to run your chamber? Learn why a CRM reduces errors, saves time, automates comms, and improves member engagement.

How to Use Data to Drive Personalised Member Experiences

Use member data to segment audiences, personalise communications and events, and boost engagement and retention with a CRM-led approach.

The Cost of Losing a Member: Why Retention Should Be Your #1 Priority

Understand the hidden costs of member churn and why retention delivers stronger engagement, advocacy and profitability than constant acquisition.

Membership Lifecycles: Understanding When to Re-Engage and Retain Members

Map key membership lifecycle touchpoints and use CRM automation to onboard, re-engage at-risk members, and improve renewals and retention.

How to maximise your email campaigns with SwiftFox

In today's digital age, email marketing has become an integral part of every business's strategy.

Zapier Integration with SwiftFox

We’re thrilled to announce SwiftFox’s new partnership with Zapier.

Two-Way Text Messaging with SwiftFox

Introducing two-way text messaging, as a brand-new feature on SwiftFox!

How to write an email asking for donations

Writing an email to ask for donations can be uncomfortable, but it doesn’t have to be.

SwiftFox Memberships Webinar

We are thrilled to launch our new memberships platform to SwiftFox.

Our 2023 guide to keeping members engaged and reducing member churn

Are you looking for ways to improve prospect journeys and retain members?

How to manage member payments without losing members

Managing member payments can be, to say the least, challenging. Particularly if you are switching to a new payment tracker.

How to simplify your marketing strategy for non-marketers

A simple marketing framework for non-marketers: centralise data, segment audiences, track results with dashboards, and automate what works.

SwiftFox Dashboards Webinar

Join our SwiftFox Dashboards webinar to learn how simple, visual reporting helps teams track performance and make better decisions fast.

Coding in classrooms with CEO John McLindon

CEO John McLindon shares why coding should be mainstream in schools and how tech skills will shape career opportunities for today’s kids.

The Great Resignation

Five top tips to retain your best talent

The Best Music for Concentration at Work

Your work playlist designed by an introvert and an extrovert

Top 3 Tips with: Senior Data Scientist and Head of Operations – Jaxen Wood

Hot tip coding is not as important as you might think…

5 Steps to enhance your Succession Plan

Over 50% of partners will retire in 5 years – how should firms prepare?

2021 Census: Accounting Industry

What did the 2021 Census reveal about the accounting industry?

How to track your client information

Are you tracking your client information?

The changing landscape of volunteering

Volunteering is an essential part of our social fabric.