Development roadmap
Curious what’s coming to SwiftFox? You’re in the right place.
We plan in focused 6-month sprints so we can deliver the best experience for every user. This public roadmap shows what’s on the horizon, what’s actively in progress, and what’s just launched — all so you can stay in the loop and see how your feedback helps shape what’s next.
Down the track
On the horizon
Recover incomplete submissions
| Related feature | Forms |
| Status | Next up |
| Useful for | Associations, Memberships, Not-For-Profits |
Feature description
Never lose another lead. Our new form recovery feature automatically tracks and saves incomplete form submissions, giving you a second chance to connect with people who almost—but didn't quite—convert. Spot where users drop off, recover valuable information, and follow up with those who showed interest but didn't cross the finish line.
What you can do with it
- Track partial form submissions and see exactly where people abandon your formsLet visitors pick up where they left off instead of starting overRecover lost leads by proactively following up with people who didn't complete submissionsIdentify and fix form fields that cause people to drop off
Personalised letter generator
| Related feature | List builder |
| Status | Next up |
| Useful for | Associations, Not-For-Profits, Campaigners |
Feature description
Turn your tasks into personalised outreach in seconds. The new Mail Merge for Tasks feature lets you quickly generate customised communications for contacts linked to outstanding tasks—no more copying and pasting or juggling multiple systems. Filter by what matters, then connect with everyone who needs your attention.
What you can do with it
- Transform filtered tasks into personalised letters based on your specific criteria (completion status, due dates, assigned staff)Streamline constituent service tasks and high-volume follow-ups without switching between systemsRespond efficiently to ministerial requests and case-related correspondence with consistent, professional messaging
Member contact management
| Related feature | Login Portal |
| Status | Next up |
| Useful for | Associations, Memberships, Not-For-Profits |
Feature description
Take control of your member data accuracy with enhanced contact detail management. This upgrade gives you precise control over how members update their information—preventing accidental data loss while maintaining compliance requirements. Say goodbye to manually fixing contact details and hello to clean, reliable member records.
What you can do with it
- Ensure members always maintain a residential address on fileLimit how many contact methods members can add (emails, phones, addresses)Automatically prioritise newest contact details as primaryShow members when they've unsubscribed from communicationsPrevent duplicate residential addresses for cleaner records
Enhanced data import tool
| Related feature | Importer |
| Status | Next up |
| Useful for | Associations, Membership Organisations, Not-For-Profits |
Feature description
Import your complex data exactly how you need it. The enhanced data import tool now handles custom fields, organisation relationships, and stakeholder connections—making large-scale migrations simpler with fewer manual steps and better data integrity.
What you can do with it
- Map custom fields across contacts and membersImport structured organisation data with industry, ABN, and jurisdiction fieldsDefine stakeholder relationships during importConnect related organisations automaticallyAssign relationship managers during the migration process
Bulk invoice generator
| Related feature | Finance |
| Status | Next up |
| Useful for | Associations, Memberships, Not-For-Profits |
Feature description
Say goodbye to invoice-by-invoice drudgery. Create and send professional invoices to your entire list in just a few clicks. Define payment details once, attach your email template, and track everything directly in your CRM—making billing as simple as building a list.
What you can do with it
- Generate multiple invoices simultaneously using List Builder's powerful filteringPersonalise each invoice with merge fields that pull from your contact recordsTrack payment status and history in one central location
Automatically link organisations
| Related feature | Contacts & Profile |
| Status | Next up |
| Useful for | Associations, Membership Bodies, Unions |
Feature description
Connect the right people to the right organisations automatically. The new Primary Organisation feature creates relationships based on custom field values, giving you a clearer picture of who belongs where in your organisational structure—without the manual work.
What you can do with it
- Link people directly to their main organisation using a dedicated custom fieldAutomate relationship creation based on custom field selectionsSegment, report, and communicate more accurately using primary organisation dataUse this field in list building, action centres, and merge fields for targeted outreachMaintain cleaner data with less effort
Work underway
Fine-tuning
Enhanced payroll management
| Related feature | Finance |
| Status | Fine-tuning |
| Useful for | Unions, Associations, Professional Bodies |
Feature description
Handle complex membership payments without the headaches. Enhancements to our existing payroll deduction tool will intelligently process multiple payers, update records on import, and use smart matching to reconcile payments—even handling those tricky casual members and unmatched records automatically.
What you can do with it
- Process deductions from multiple payroll sources in one streamlined workflowUpdate member records during import, saving double-handling timeMatch payments more accurately with tiered reconciliation rulesTrack casual member participation with $0 receipt taggingTurn unmatched records into recruitment opportunities
Just launched
Visit management enhancements
| Related feature | Visits |
| Status | Just launched |
| Useful for | Campaigners, Unions, Memberships |
Feature description
Visit management just got sharper. Print clean maps of your visit area, see custom field details when checking who lives at an address, and add follow-up tasks the moment a visit wraps. Built to keep field teams moving without the admin drag.
What you can do with it
- Print visit area maps so you can plan smarter routes offline
- View custom contact fields directly when checking who's at an address
- Add tasks instantly after completing a visit—no switching screens
Lock contact details securely
| Related feature | Contacts & Profile |
| Status | Just launched |
| Useful for | Associations, Unions, Memberships |
Feature description
Keep contact data accurate and controlled. Lock down key details like names, addresses, and dates of birth so they can't be accidentally changed or deleted—while still letting your team add emails, phone numbers, and secondary addresses as needed.
What you can do with it
- Protect core contact details from being edited or removed by usersAllow flexible updates to emails, phone numbers, and additional addressesMaintain data integrity for contacts synced from external sources or commissionsControl which fields stay locked and which stay editable at the system level
Create email campaigns easily
| Related feature | List builder |
| Status | Just launched |
| Useful for | Associations, Unions, Memberships |
Feature description
Turn your list results into email campaigns in seconds. Filter your database, refine your audience, then launch straight into the Email Campaign Builder with everything pre-populated. Faster, smarter campaigns built in seconds.
What you can do with it
- Create email campaigns directly from List actionsSkip straight to building your campaign with recipients already loadedName, tag, and categorise your campaign before you even leave the list
Create call campaigns easily
| Related feature | List builder |
| Status | Just launched |
| Useful for | Associations, Unions, Campaigners |
Feature description
Turn your search results into action lists in seconds. Now you can create call campaigns straight from any created list. Perfect for when you've already found the right people and want to get them on the phone fast.
What you can do with it
- Create targeted call lists directly from search results or filtered viewsSet up call campaigns with custom surveys to track outcomes as you dialSkip the usual export-import dance and get your team calling soonerSplit call lists across team members if needed (where supported)
Visit list by region
| Related feature | Visits |
| Status | Just launched |
| Useful for | Campaigners, Associations, Unions |
Feature description
Split visit lists by geographic boundaries like SA1, creating separate lists with unique PINs for each area. Perfect for managing targeted field campaigns across different regions with clear tracking and accountability.
What you can do with it
- Create discrete visit lists for different geographic areas from a single master listTrack campaign progress by specific regions with unique PINs for each areaManage field teams more effectively with boundary-specific assignmentsMaintain consistent operational logic while adding geographic flexibility
Tag your events easily
| Related feature | Events |
| Status | Just launched |
| Useful for | Associations, Event Managers, Membership Organisations |
Feature description
Tag your events with ease. Now you can categorise events flexibly with tags instead of rigid custom fields. Just like you already do with email campaigns, you can add multiple tags to any event, making organisation and searching simpler than ever.
What you can do with it
- Add one or more tags when creating or editing eventsQuickly filter events by tag in the Events moduleSearch for events using tags in List Builder and reportingUse the same intuitive tagging system you already know from email campaigns
View CPD points categories
| Related feature | Accreditation |
| Status | Just launched |
| Useful for | Professionals, Associations, Memberships |
Feature description
See exactly what kind of CPD points you're earning—directly in your Goals interface. No more exporting data just to check point categories. We've added this detail right where you need it, making it easier to track your professional development progress at a glance.
What you can do with it
- View point categories directly in the Goals 'Activities' section without extra clicksTrack your CPD progress more efficiently with all details in one placeReduce unnecessary exports while maintaining complete visibility of your points
Set your default list
| Related feature | List builder |
| Status | Just launched |
| Useful for | Associations, Not-For-Profits, Membership |
Feature description
Set a default list in the Lists section to speed up your workflow. When you create a new list, SwiftFox will automatically pre-populate it with your preferred search criteria, saving you from repetitive setup tasks.
What you can do with it
- Mark any list as your default with a simple click in the three-dot menuCreate new lists that automatically inherit your preferred search parametersEasily identify your default list with a visual indicator in the Lists tableChange or remove your default list settings anytime
Mobile-friendly contact access
| Related feature | System |
| Status | Just launched |
| Useful for | Associations, campaigners, membership groups |
Feature description
Get the contacts you need, exactly when you need them—even on the go. Our mobile-friendly redesign makes profile details, contact roles, and search instantly accessible from any device. No more awkward pinching and zooming when you're away from your desk.
What you can do with it
- View contact profiles with a layout that is actually readable on mobileFind, filter, and manage contact roles without desktop-switchingSearch your entire contact database quickly while you're on the road
Mandatory post tags feature
| Related feature | Posts |
| Status | Just launched |
| Useful for | Associations, Professionals, Memberships |
Feature description
Prevent messy feeds and improve search with required post tags. Now admins can ensure every post has a meaningful tag, making it easier for everyone to find what they need—and keeping your community organised without the extra effort.
What you can do with it
- Add a simple checkbox to group settings that makes tags mandatory for all new postsKeep your feeds organised automatically without chasing people to add tagsImprove searchability and content organisation across your entire community
Link multiple data levels
| Related feature | Contacts & Profile |
| Status | Just launched |
| Useful for | Associations, Professionals, Not-for-Profits |
Feature description
Link related data across multiple levels of your organisation. Create powerful hierarchical relationships that help you see the bigger picture without losing the details.
What you can do with it
- Build nested relationships like Store → Brand → Parent Company → Holding GroupFollow connections through your entire organisation for cleaner reportingFilter and search across relationship chains to spot patterns and insightsMaintain clear data relationships without complex workarounds
Filter by my assignments
| Related feature | System |
| Status | Just launched |
| Useful for | Associations, Not-For-Profits, Professionals |
Feature description
Filter your user views with @me to instantly see what matters to you. Now you can create and save shared views where each team member only sees their assigned items—no more wading through everyone else's tasks.
What you can do with it
- Save action centres with filters that automatically show each user their own assignmentsCreate team dashboards where everyone sees only what's relevant to themShare standardised views that adapt to whoever's looking at themEliminate the need to recreate personal filters every time
Default answers for forms
| Related feature | Forms |
| Status | Just launched |
| Useful for | Associations, Charities, Memberships |
Feature description
Set the stage for faster form completions. Now you can define default answers for form fields that pre-populate when someone opens your form—saving time and increasing completion rates for forms with common or expected responses.
What you can do with it
- Pre-fill common answers to speed up form completionSet smart defaults for transaction amounts based on typical donations or paymentsCustomise default selections for single-choice, multi-choice, date, text, and number fieldsIncrease form completion rates with reduced friction
Delete unnecessary category types
| Related feature | Contacts & Profile |
| Status | Just launched |
| Useful for | Associations, Memberships, Not-For-Profits |
Feature description
Take control of your system setup by removing unnecessary category types. This update lets you delete preset categories that don't fit your workflow, giving you a cleaner, more relevant experience. Less clutter, more focus on what actually matters to your organisation.
What you can do with it
- Remove any default category types that don't align with your business needsCreate a cleaner, more streamlined system configurationCustomise your SwiftFox CRM setup to match exactly how your team worksMaintain better data organisation by eliminating unused classifications
Display organisation websites
| Related feature | Action Centres |
| Status | Just launched |
| Useful for | Associations, Chambers, Membership |
Feature description
Now you can display organisation websites directly in your Action Centres. This enhancement is particularly valuable when using Action Centres as Member Directories, giving your members a complete view of each organisation's key information in one place.
What you can do with it
- Create more comprehensive Member Directories by showing organisation websites alongside other contact detailsGive your members faster access to partner websites without leaving your platformDisplay a complete organisation profile including address, custom fields, phone number, and website in a single view
Circle-specific case view
| Related feature | Case Management |
| Status | Just launched |
| Useful for | Associations, Not-for-Profits, Membership |
Feature description
Now your Case Management view only shows what matters in your current context. Cases are now "circle aware," meaning you only see cases created within the circle you're working in. This focused approach eliminates noise and helps you stay on track with the cases that are relevant to your immediate work.
What you can do with it
- Instantly see only the cases that belong to your current circleWork with a cleaner, more focused view that eliminates irrelevant informationSwitch between circles to access different case sets without filtering manually
Circle-focused task management
| Related feature | Task |
| Status | Just launched |
| Useful for | Associations, Unions, Membership Organisations |
Feature description
Circle-aware tasks now keep your work focused on what matters. When working inside a circle, you'll only see tasks created within that circle—making it easier to stay organised without the noise of unrelated work.
What you can do with it
- Focus on tasks relevant to your current circle without distractionMaintain separate task workflows for different teams and projectsQuickly switch between circle contexts to see only what's relevantKeep circle-specific work organised and contained
Custom case status management
| Related feature | Case Management |
| Status | Just launched |
| Useful for | Associations, Unions, Not-For-Profits |
Feature description
Customise your case statuses to match how your team actually works. Create status values that align with your internal processes, so everyone knows exactly where things stand—whether that's "Escalated to Platform," "Waiting for Review," or whatever makes sense for your workflow.
What you can do with it
- Create custom case status values beyond the default "New," "In Progress," and "Closed"Align your case tracking with your team's actual workflow languageTailor the system to match your processes instead of adapting your processes to fit the systemManage status options directly from SwiftFox Settings
Custom columns for insights
| Related feature | Action Centres |
| Status | Just launched |
| Useful for | Associations, Unions, Professionals |
Feature description
Now you can include record count and formula fields as selectable columns in your action centres. These powerful data tools give you deeper insights right where you need them—without switching screens or missing context.
What you can do with it
- Add record count fields to show totals directly in your action centresInclude formula-calculated fields for custom metrics and automated calculationsBuild more comprehensive reports with all your critical data in one viewMake better decisions with complete information at your fingertips
Contact age and address lookup
| Related feature | Contacts & Profile |
| Status | Just launched |
| Useful for | Associations, Charities, Professionals |
Feature description
See the age and address details of contacts right when you're searching—no extra clicks needed. Whether you're tagging people in tasks or searching in SwiftFox, you'll get this extra context instantly, making it easier to confirm you've got the right person.
What you can do with it
- Quickly identify the right contact when multiple people share similar namesSee address details while tagging contacts in tasks without opening their profileConfirm you're working with the correct person when assigning cases or creating tasks
Add contacts to events seamlessly
| Related feature | Visits |
| Status | Just launched |
| Useful for | Associations, Not-For-Profits, Membership |
Feature description
Add contacts directly to events while logging visits—no more switching screens or losing context. This streamlined workflow helps you capture attendance commitments in real-time during your conversations, making event management feel like a natural extension of your outreach work.
What you can do with it
- Add contacts to events directly from the Visit Entry screen without disrupting your workflowView a contact's complete event history (including attendance status) while in conversationManage event participation on-the-fly as you're logging visit details
Automatic logout after inactivity
| Related feature | System |
| Status | Just launched |
| Useful for | Associations, Not-For-Profits, Professionals |
Feature description
We've added a security upgrade that automatically logs out inactive users after six hours. This prevents unauthorised access if you forget to close your browser or step away from your device, keeping your data safe without adding friction to your workday.
What you can do with it
- Work confidently knowing your SwiftFox account automatically secures itself after periods of inactivityMaintain compliance with security protocols that require session timeoutsPrevent unauthorised access if you forget to close your browser or leave your computer unattended
Add contacts to events quickly
| Related feature | Calls |
| Status | Just launched |
| Useful for | Campaigners, Associations, Not-For-Profits |
Feature description
Add contacts to events right from your call view. This new shortcut eliminates extra clicks and keeps you focused on what matters—connecting with your people without interrupting your workflow.
What you can do with it
- Add contacts directly to events while staying in the call viewSkip navigation steps by accessing your events through a dropdown menuAutomatically set contacts as "Attending" with a single clickMaintain momentum during call sessions without losing your place
Add role when creating relationships
| Related feature | Contacts & Profile |
| Status | Just launched |
| Useful for | Associations, Professionals, Memberships |
Feature description
Add a Position or Role directly when creating relationships between people and organisations. No more back-and-forth—capture this key detail in one step and keep moving.
What you can do with it
- Include a contact's Position/Role immediately when connecting them to an organisationStreamline your relationship management workflow by entering all essential details at onceAvoid the extra clicks of having to edit relationships after they're created
Standardised invoice payments
| Related feature | Finance |
| Status | Just launched |
| Useful for | Associations, Not-For-Profits, Memberships |
Feature description
Forget financial inconsistency. We've standardised all SwiftFox payments to follow a clean, auditable model where every transaction starts with an invoice and ends with a receipt—only after payment's received.
Currently, if you are not using SwiftFox’s invoice system to manage payments, then you will be on a ‘receipt first’ system.
What you can do with it
- Track every transaction with clarity—from purchase commitment to payment confirmationMaintain consistent financial records regardless of payment method or timingSimplify reconciliation with a predictable invoice-to-receipt workflow
Event tagging system
| Related feature | Events |
| Status | Just launched |
| Useful for | Associations, Membership Organisations, Event Hosts |
Feature description
Organise and find events faster with tags. Our new tagging system gives you a lightweight, flexible way to categorise events without building custom fields every time. Think of it like tagging emails—simple, powerful, and designed to help you find exactly what you're looking for when you need it.
What you can do with it
- Group events with simple, consistent tags instead of creating new custom http://fields.li/>Filter event searches by tags to find what you need http://quickly.li/>Build targeted lists of people who attended events with specific http://tags.li/>Report on event performance across categories that matter to your http://organisation.li/>
View contact list memberships
| Related feature | Contacts & Profile |
| Status | Just launched |
| Useful for | Associations, Not-for-Profits, Memberships |
Feature description
See which ListBuilder lists your contacts belong to directly from their profile page. No more jumping between screens to check list memberships—now you can troubleshoot targeting, confirm campaign eligibility, and manage list inclusion all from one place.
What you can do with it
- View all lists a contact belongs to directly on their Communications tabQuickly confirm which campaigns a person will receive without leaving their profileMake faster decisions about list inclusion/exclusion with immediate visibilitySave time by eliminating the need to search for contacts across multiple lists
Sync payments to Xero automatically
| Related feature | Login Portal |
| Status | Just launched |
| Useful for | Associations, Not-For-Profits, Membership Organisations |
Feature description
No more double-checking payment records. This upgrade to our Xero integration means when members pay through SwiftFox, those invoices automatically get marked as paid in Xero too. Say goodbye to accounting confusion and hello to financial records that actually match.
What you can do with it
- Keep financial records in perfect sync between SwiftFox and Xero without lifting a fingerEliminate those awkward "payment reminder" emails to members who've already paidReduce manual reconciliation work and accounting headachesCreate a cleaner audit trail with consistent payment records across systems
Self-serve dashboard builder
| Related feature | Action Centres |
| Status | Just launched |
| Useful for | Campaigners, Membership Teams, Operations Managers |
Feature description
Take control of your data with self-serve Action Centres. Now you can build, customise, and share powerful data dashboards directly from your ListBuilder results—no more waiting on technical help. Simply filter your data, choose what matters, and create an interactive workspace that helps your team take action fast.
What you can do with it
- Create custom Action Centres directly from your ListBuilder resultsDesign your own layout with the fields that matter most to your teamConfigure permissions to share actionable data with exactly who needs itEdit and update your Action Centres through the frontend as needs change
Export approval workflow
| Related feature | Permissions |
| Status | Just launched |
| Useful for | Associations, Unions, Campaigners |
Feature description
Take control of what data leaves your system. Export Approvals introduce checks and balances to protect sensitive information while still keeping workflows moving. Configure thresholds, assign approvers, and maintain clear audit trails for complete visibility.
What you can do with it
- Set up customisable thresholds that trigger approval workflows based on export size or contentAssign approval permissions to specific roles, creating the right balance of access and oversightTrack all export activity through a central dashboard with comprehensive audit logsReceive notifications when exports need your review or get approved
Custom fields for tasks and posts
| Related feature | Posts |
| Status | Just launched |
| Useful for | Associations, Not-For-Profits, Compliance-focused |
Feature description
Track exactly what matters with custom fields on posts and tasks. Go beyond standard activity logging by adding your own unique data points to every interaction—perfect for specialised workflows, compliance tracking, or simply capturing what's most important to your team.
What you can do with it
- Create custom fields specifically for posts and tasks, making your activity records as detailed as your people http://records.li/>Add these fields to task and post creation screens for quick, consistent data http://capture.li/>Search and filter by custom fields in List Builder for powerful reporting and workflow http://management.li/>
SwiftFox support hub
| Related feature | System |
| Status | Just launched |
| Useful for | Everyone |
Feature description
Get help without leaving SwiftFox. The new SwiftFox Resource Centre creates support tickets right where you're working, sending your issue straight to the support team without switching tools or disrupting your flow.
What you can do with it
- Submit support requests directly within the SwiftFox interfaceGet faster help without breaking your workflow or switching platformsInclude specific details about what you're working on for more efficient troubleshooting
Self-service financial management
| Related feature | Finance |
| Status | Just launched |
| Useful for | Associations, Professional Bodies, Membership Organisations |
Feature description
Take control of your financial structures with our new self-service plan management tools. Create, configure, and adjust your subscription plans directly from SwiftFox—no more waiting on manual updates from our team. This puts powerful pricing and plan management right in your hands, exactly when you need it.
What you can do with it
- Create and organise your own plan categories to match your organisation's structureBuild and modify financial plans and fees in real time as your needs evolveDefine custom plan options to give your members precisely what they needMake pricing adjustments autonomously without waiting for support
Member directory card view
| Related feature | Websites |
| Status | Just launched |
| Useful for | Associations, Chambers, Professional Networks |
Feature description
Make your member directory more engaging with a visually rich card-based layout. Present key organisation details in an attractive, scannable format that helps your website visitors find and connect with members faster.
What you can do with it
- Display member organisations in a modern card layout instead of a traditional tableShowcase essential details like name and website upfront, with additional information available on clickCreate a more visual, engaging experience for visitors exploring your member directoryMaintain the same Action Centre data source while improving how it's presented on your website
Create project records from forms
| Related feature | Projects |
| Status | Just launched |
| Useful for | Associations, Charities, Not-For-Profits |
Feature description
Create projects directly from forms, without the back-and-forth. The SwiftFox Wizard now lets you automatically generate project records from approved form submissions, mapping all the right information to all the right places.
What you can do with it
- Turn form responses into project records instantly—no manual data entry requiredMap form fields directly to your project table columns with precise controlMaintain data integrity with consistent, automated workflowsTrack the full journey from form submission to project creation
User-friendly user management
| Related feature | System |
| Status | Just launched |
| Useful for | Associations, Membership Organisations, Not-For-Profits |
Feature description
Manage your own users directly in SwiftFox—no help needed. The new User Management feature puts the power in your hands to create accounts, set permissions, and manage access all from a central dashboard. No more waiting for support tickets or technical assistance to get your team up and running.
What you can do with it
- Create new user accounts in seconds with just a name and emailAssign roles and permissions before users even log in for the first timeSend welcome emails and reset passwords directly from the platformUpdate user emails without losing account history or settingsKeep control of who can access your data with simple deactivation options
Targeted form auto-fill
| Related feature | Forms |
| Status | Just launched |
| Useful for | Associations, Memberships, Not-For-Profits |
Feature description
Save your members time and boost form completion rates with our new auto-fill feature for targeted forms. Forms automatically recognise logged-in users and prefill their details—no more asking people to type information you already have. Whether in member portals, email campaigns, or personalised links, your forms now work smarter.
What you can do with it
- Boost completion rates by removing friction from your formsChoose how much contact information appears: show all fields, just the name, or hide contact fields entirelyMaintain data accuracy when forms are forwarded by letting recipients indicate "this isn't me"Create one form that works everywhere—automatically adapting based on whether the user is known
List exclusions feature
| Related feature | List builder |
| Status | Just launched |
| Useful for | Associations, membership organisations, not-for-profits |
Feature description
Target your audience with surgical precision. List Builder Exclusions lets you refine who sees your messages by filtering out contacts already in other lists. Perfect for avoiding campaign overlap or creating precisely segmented audiences without starting from scratch.
What you can do with it
- Create more targeted campaigns by excluding people who've already received similar messagesBuild "everyone except" lists without recreating complex filter rulesEasily remove specific segments (like recent purchasers or new contacts) from broader communicationsCombine the power of existing lists to quickly create sophisticated audience segments
Mobile field visit management
| Related feature | Visits |
| Status | Just launched |
| Useful for | Associations, Unions, Campaigners |
Feature description
Take your field work on the go. The new mobile view for field visits lets you seamlessly manage door-to-door campaigns, member check-ins, and on-site surveys from your phone—no more clipboards or paper forms.
What you can do with it
- Navigate through your address list while on the moveComplete and submit surveys in real-time from your mobile deviceTrack field activity progress without switching between devicesCapture information at the point of contact for better accuracy
International member portal adaptation
| Related feature | Login Portal |
| Status | Just launched |
| Useful for | Associations, Unions, Chambers, Professional Bodies, Not-For-Profits |
Feature description
This removes Australian-specific constraints and adapts to your region automatically. Whether you're in New Zealand, the UK, or Canada, members now interact with currency, dates, and location filters that match their local standards—no more seeing Australian dollars or states when you're operating internationally.
What you can do with it
- Present member information in local currency formats (NZD, GBP, CAD) instead of Australian dollarsDisplay location-relevant geographic filters instead of Australian states for events and newsShow dates, times, and addresses in formats familiar to your regional membersCreate a seamless experience that feels local, regardless of where your organisation operates
Interactive member directories
| Related feature | Websites |
| Status | Just launched |
| Useful for | Associations, Memberships, Professional Bodies |
Feature description
Connect your members with interactive directories that bring your data to life. Our upgraded Action Centre tables now let your website visitors filter, search, and even export member information—putting the power of discovery in their hands while keeping you in control.
What you can do with it
- Give website visitors tools to filter member data by location, speciality, or custom fieldsPlace searchable directories on both public and private areas of your siteAdd optional CSV export for visitors who need offline accessControl exactly which fields are filterable and who gets export privileges
Export contacts to social media
| Related feature | List builder |
| Status | Just launched |
| Useful for | Campaigners, Not-For-Profits, Associations |
Feature description
Connect your digital and direct outreach in one seamless move. Export your carefully segmented contact lists directly to Meta as Custom Audiences, putting the same targeting precision from your email campaigns into your social advertising on both Facebook and Instagram. No more duplicate work or misaligned audiences between channels.
What you can do with it
- Target the exact same audience segments in Meta ads (Facebook and Instagram) that you're reaching through email and direct communicationsSeamlessly push your SwiftFox list segments to Meta Custom Audiences with just a few clicksAlign your digital advertising strategy with your wider outreach efforts without messy exports or manual uploads
Dynamic targeting for campaigns
| Related feature | List builder |
| Status | Just launched |
| Useful for | Associations, Membership Organisations, Campaigners |
Feature description
Build campaigns that evolve with your audience. Live Lists bring dynamic, criteria-driven targeting to every outreach channel—letting your campaigns automatically adapt to changing member data without manual updates.
What you can do with it
- Send campaigns to audiences that update in real-time based on your criteria (no more creating new lists for each send)Automatically include new contacts who meet your targeting rules, even after a campaign is set upTrack who received what and when with built-in snapshots for audit and reporting
Email activity list builder
| Related feature | List builder |
| Status | Just launched |
| Useful for | Associations, Membership Organisations, Not-For-Profits |
Feature description
Target the right people at the right time based on how they've engaged with your emails. The Email Activity List Builder lets you create smart, focused contact lists based on actual email behaviour—whether they opened, clicked, or ignored your previous campaigns.
What you can do with it
- Build targeted follow-up lists based on who opened, clicked, or ignored previous emailsRe-engage contacts who haven't interacted with specific campaignsExclude contacts who've already responded to avoid overwhelming themFilter by date ranges to focus on recent engagement patterns
Default tags for cases and posts
| Related feature | System |
| Status | Just launched |
| Useful for | Unions, Associations, Call Centres |
Feature description
Keep your data clean and reporting accurate with automatic tag application. Default Case and Post Tags eliminate manual tagging errors, ensuring consistent metadata capture across high-volume teams without slowing down your workflow.
What you can do with it
- Set default tags that automatically apply whenever specific team members create posts or casesEnsure consistent data capture across all staff activities without manual interventionMaintain data quality standards while allowing users to add or override tags when neededGenerate more reliable reporting with standardised tagging across your organisation
Customise event invite fields
| Related feature | Events |
| Status | Just launched |
| Useful for | Associations, Event Organisers, Membership Bodies |
Feature description
Show the details that matter most for your events. Now you can add any custom field to your event invite lists, putting the exact information you need right where you'll see it—without digging through contact records during your busy event preparations.
What you can do with it
- Display dietary requirements, industry info, or other custom data directly in your event invite http://list.li/>Manage attendee-specific needs more efficiently by having relevant data visible at a http://glance.li/>Customise your invite list view to match your specific event requirements, no matter what information matters http://most.li/>
Data table integration
| Related feature | Forms |
| Status | Just launched |
| Useful for | Campaigners, Political Organisations, Advocacy Groups |
Feature description
Capture structured data directly through forms with our new data table integration. This feature lets you collect organised information of any type during customer interactions, surveys, or outreach activities—then automatically stores everything at the contact level for smarter segmentation and reporting.
What you can do with it
- Build forms that populate custom data tables without any manual entryTrack customer preferences and responses during any interactionCreate structured surveys that feed directly into your contact databaseCollect consistent, organised data that's immediately available for reporting
Custom SMS merge fields feature
| Related feature | Text messages |
| Status | Just launched |
| Useful for | Associations, Memberships, Not-For-Profits |
Feature description
A more personal way to reach your members via SMS. Send messages that actually feel relevant by using your custom fields as merge fields. Instead of generic blasts, your SMS campaigns can include specific details like member IDs, preferences, or any other data unique to your organisation.
What you can do with it
- Make every SMS feel personalised by including custom field data specific to each recipientPreview how merge fields will display before sending, with smart fallbacks if data is missingCreate more relevant SMS campaigns that drive better engagement and response ratesUse the same custom fields you already trust for email campaigns in your text messages
Call activity dashboard
| Related feature | Dashboards |
| Status | Just launched |
| Useful for | Unions, Call Centres, Campaigners |
Feature description
See the full picture of your call activity with our new Call Dashboard. Monitor trends, outcomes, and team performance through simple, visual widgets that show you what's happening across all your phone interactions. It's everything you need to understand call impact without drowning in spreadsheets.
What you can do with it
- Track call volumes and outcomes at a glance through pre-built visual widgetsMeasure team performance and identify your top callersFilter data by date, user, or outcome to focus on what matters mostExport dashboard data for deeper analysis or reporting
Anytime SMS RSVP responses
| Related feature | Events |
| Status | Just launched |
| Useful for | Associations, Event Planners, Memberships |
Feature description
Respond to event invites on your terms. With Anytime SMS RSVP replies, your contacts can now respond at any time before the event begins—not just within 24 hours of receiving the invite. As long as your invite was the last message they received, their "Yes" or "No" will be properly recorded, making event management more flexible for everyone.
What you can do with it
- Accept RSVP responses right up until the event starts, not just in the first 24 http://hours.li/>Capture late decisions from undecided contacts without needing to resend http://invites.li/>Maintain clear SMS conversations without worrying about missed http://responses.li/>
SwiftBadges for quick contact search
| Related feature | Contacts & Profile |
| Status | Just launched |
| Useful for | Associations, Memberships, Professionals |
Feature description
Spot important records instantly with SwiftBadges across all record searches. These visual cues now appear whenever you search for contacts or organisations in SwiftFox—giving you immediate context about record status without clicking through to profiles.
What you can do with it
- Identify VIPs, key stakeholders, or flagged records at a glance during searchesMake smarter decisions faster with visual context in dropdown menus and selection modalsMaintain consistent awareness of record status across all core CRM workflowsSave clicks and time when working with contacts in event lists, email campaigns, and task assignments
MYOB export feature
| Related feature | Action Centres |
| Status | Just launched |
| Useful for | Associations, Not-For-Profits, Membership |
Feature description
Say goodbye to manual data entry. Our new MYOB export button transforms SwiftFox receipts into perfectly formatted accounting records with a single click. Financial reconciliation just got faster, more accurate, and far less tedious for your team.
What you can do with it
- Generate complete debit and credit journal entries for each receiptExport financial data in MYOB-compatible CSV formatMaintain accuracy with automatic mapping of account codes, tax codes, and job codesProcess bulk receipts in seconds instead of hours
Map view for list results
| Related feature | List builder |
| Status | Just launched |
| Useful for | Campaigners, Not-For-Profits, Associations |
Feature description
See your search results come to life visually with the new Map View in List Builder. Now you can instantly spot geographic patterns, identify concentration areas, and make more strategic decisions based on location data. It's the same powerful search capability you rely on, now with added spatial context that brings your data to life.
What you can do with it
- View your search results on an interactive map to quickly identify geographic patterns and clustersGet better context for your outreach or campaign planning by seeing exactly where your list members are locatedSwitch seamlessly between table view and map view depending on your current needsMake more informed decisions based on location data without needing a separate mapping tool
Hide subscription options
| Related feature | Forms |
| Status | Just launched |
| Useful for | Associations, Memberships, Professional Bodies |
Feature description
Tailor your membership forms by hiding specific subscription intervals you don't want to offer. For example, you can remove 3-year plans or any other intervals that don't align with your strategy, creating a cleaner, more focused signup experience.
What you can do with it
- Customise which subscription intervals appear on your forms (monthly, annual, multi-year)Create more strategic pricing presentations without overwhelming potential membersSimplify the signup experience by showing only your most relevant subscription options
Export SMS campaign data easily
| Related feature | Text messages |
| Status | Just launched |
| Useful for | Associations, Not-For-Profits, Campaigners |
Feature description
Export your SMS campaign data with just one click. Turn campaign results into usable CSV files so you can keep detailed records of all your messaging efforts.
What you can do with it
- Export recipient names and mobile numbers from any completed SMS campaignUse this data for follow-up actions, compliance reporting, or deeper campaign analysisMaintain consistent workflows between your email and SMS communication strategies
Export booking data with ease
| Related feature | Events |
| Status | Just launched |
| Useful for | Associations, Not-For-Profits, Event Organisers |
Feature description
Get your booking data when and where you need it. Stop copy-pasting from screen to spreadsheet—now you can export attendee information directly from the Bookings table with a single click. Perfect for reporting, reconciliation, or sharing event data with your team.
What you can do with it
- Export complete attendee lists from any event, training session, or bookingInclude key details like contact info, payment status, and session dataApply filters first to export exactly what you needUse your data in Excel, accounting systems, or other planning tools
Custom financial fields
| Related feature | Finance |
| Status | Just launched |
| Useful for | Associations, Memberships, Not-For-Profits |
Feature description
Custom financial summary fields give you real-time financial insights right when you need them. Create your own merge fields that automatically calculate receipt totals based on criteria you define, then drop them into emails and invoices for accurate, up-to-date financial summaries. Perfect for year-end reporting without the spreadsheet headaches.
What you can do with it
- Create custom fields that automatically calculate financial totals based on specific receipt criteriaInsert real-time financial summaries into member communications with simple merge tagsGenerate accurate end-of-financial-year statements without manual calculationsInclude dynamic financial data in emails and invoice templates
Custom tracking categories
| Related feature | Finance |
| Status | Just launched |
| Useful for | Associations, Membership Organisations, Not-For-Profits |
Feature description
Track your finances exactly how you need them with our new Tracking Categories feature. Create custom tracking codes that work across your entire financial workflow—completely independent of Xero. Perfect for MYOB users or anyone who wants better internal financial organisation without being tied to specific accounting systems.
What you can do with it
- Create custom tracking categories (like Job Codes or Campaign IDs) that work throughout your entire systemAdd and manage tracking codes within each category to match your internal reporting needsApply these codes to event ticket purchases and membership subscriptionsGenerate structured financial reports that work with your processes, not just your accounting software
Target area mapping tool
| Related feature | System |
| Status | Just launched |
| Useful for | Unions, campaigners, not-for-profits |
Feature description
Map and manage precise geographic territories for your field outreach in one place. Target Area Management lets you define street-level zones, assign team members, and track coverage—transforming scattered fieldwork into a structured, trackable system that shows exactly who's covering what and when.
What you can do with it
- Define specific target areas by street and house number ranges for precise coverage planningAssign territories to team members with clear boundaries and instructionsTrack outreach coverage with visual maps that show progress at a glanceAdd notes to each area for special instructions or field observationsFilter and sort territories to coordinate large-scale distribution efforts
Seamless form integration
| Related feature | Forms |
| Status | Just launched |
| Useful for | Associations, Not-For-Profits, Membership Organisations |
Feature description
Create and integrate your SwiftFox forms seamlessly into Umbraco websites without the hassle of iframes or scrollbars. This direct integration delivers a smooth, native experience for your website visitors while maintaining all the power of SwiftFox forms.
What you can do with it
- Build forms in SwiftFox and connect them directly to your Umbraco website with a simple blockDisplay forms that look and feel like a natural part of your site—no more awkward scrollbars or iframe limitationsMaintain advanced functionality including CAPTCHA protection and multi-page form experiencesCollect submissions in SwiftFox while keeping your website design clean and consistent
Field visits made easy
| Related feature | Visits |
| Status | Just launched |
| Useful for | Political Campaigners, Unions, Associations |
Feature description
Streamline your in-person outreach with Field Visits—a powerful tool that turns door-knocking, community check-ins, and site visits into actionable data. Set up campaigns in three simple steps, track progress at a glance, and capture insights that matter.
What you can do with it
- Create structured outreach campaigns with a guided three-step workflowLink campaigns to custom forms for consistent data collectionAssign target locations from existing contact listsTrack campaign progress with a clear overview dashboard
Event session manager
| Related feature | Events |
| Status | Just launched |
| Useful for | Associations, Not-For-Profits, Event Organisers |
Feature description
Break your events into specific time slots and manage who’s doing what, when. Event Sessions lets you create, track, and assign staff to multiple segments within a single event—perfect for conferences, multi-day training, or volunteer coordination. Stop juggling spreadsheets and start seeing exactly who’s covering each part of your event.
What you can do with it
- Create named time slots within events with their own start/end timesAssign staff or volunteers to specific sessions rather than the entire eventView attendance counts per session at a glanceEasily see which team members are covering which parts of your event
Downloadable payment receipts
| Related feature | Login Portal |
| Status | Just launched |
| Useful for | Associations, Professionals, Not-For-Profits |
Feature description
Need your receipts? Get them when you need them, not when support has time to email them. Our new downloadable receipts feature puts payment records right at your fingertips in the Login Portal—ready to save, print, or forward in seconds.
What you can do with it
- Download or print a PDF receipt directly from your payment historyAccess payment records instantly without contacting supportKeep organised records for reimbursements, tax time, or personal trackingFind receipts in the same place you already view your payment history
Custom map boundaries
| Related feature | List builder |
| Status | Just launched |
| Useful for | Campaigners, associations, field organisers |
Feature description
Define your outreach exactly where it matters most. Draw custom shapes on a map to create targeted contact lists based on the areas you care about—not just preset boundaries like suburbs or electorates. Perfect for reaching people in specific neighbourhoods, event catchment areas, or along campaign corridors.
What you can do with it
- Create precise geographic target areas by drawing shapes directly on a mapFilter contacts based on whose primary address falls within your custom boundaryName and save your custom areas for consistent targeting across campaignsMove beyond standard boundaries to focus on exactly where your audience lives
Bulk call list generator
| Related feature | Calls |
| Status | Just launched |
| Useful for | Associations, campaigners, not-for-profits |
Feature description
Distribute call workloads instantly across offices with our Bulk Call Maker. Create one source list, then generate tailored call lists for multiple locations—each seeing only the contacts they should. Perfect for coordinating campaigns at scale while maintaining proper data boundaries.
What you can do with it
- Create a master call list once, then instantly share it with multiple offices or regionsEach location receives only the contacts they have permission to seeCoordinate large-scale calling campaigns while respecting data visibility rulesSave hours of manual list creation and assignment
Organisational Circles feature
| Related feature | System |
| Status | Just launched |
| Useful for | Associations, Unions, Multi-branch Organisations |
Feature description
Divide SwiftFox into secure, structured spaces that mirror your real-world organisation. Circles lets you balance local autonomy with central control—giving teams exactly what they need while leadership maintains full visibility across everything.
What you can do with it
- Create separate spaces by branch, region, team or campaign—each with their own workflows, automations and dashboardsControl who sees what by assigning users to specific Circles with tailored access levelsShare templates and core data across Circles while maintaining appropriate boundariesRun Circle-specific automations and settings that match local needs without fragmenting your databaseScale easily as you grow without duplicating systems or complicating administration
Enhanced news page management
| Related feature | Websites |
| Status | Just launched |
| Useful for | Associations, Professionals, Not-For-Profits |
Feature description
With these enhancements, you'll have more control over how news content looks and behaves on your website—from fully displayed content to manually ordered tiles and smarter navigation options. It's about making your news section work exactly the way you want it to.
What you can do with it
- Display complete content in news tiles when needed, preserving formatting for structured information like team listings or multi-line http://content.li/>Manually arrange news and team tiles with simple drag-and-drop ordering—putting your most important stories exactly where they http://belong.li/>Make your news pages more intuitive with clickable headlines and customisable "View More" buttons that match your http://brand.li/>Configure your search bar experience—from comprehensive filters to streamlined searching or none at http://all.li/>
Enhanced search capabilities
| Related feature | Contacts & Profile |
| Status | Just launched |
| Useful for | Associations, Memberships, Not-For-Profits |
Feature description
Find the people you need instantly, even when you only have bits and pieces of information. SwiftSearch now lets you look up members or contacts by their address, phone number, or date of birth—not just their name. It's the same search bar you already use, now with more ways to find exactly who you're looking for.
What you can do with it
- Find someone quickly when a member calls but you only have their phone numberLook up contacts by partial address details during support conversationsVerify identity faster using date of birth when multiple people share similar namesSpot which field matched your search with clear visual indicators for each result type
Update in progress
We're currently updating our roadmap with the lastest changes.
Check back in a few mintues to see what's new.
Our roadmap
We plan development in six-month cycles and group upcoming work into two categories, giving you clear visibility into what’s ahead and confidence that SwiftFox is moving in the right direction.
Coming soon
Features planned for development later in the six-month cycle
Next up
Features that we expect to begin developing in the next three months
How we build new features
Bringing a new feature into SwiftFox is a deliberate process. We take the time to get it right, because we know that every feature needs to be reliable, easy to use and fit naturally into the rest of the platform.
Here is how we make that happen:
1
Scoping
We begin by defining what the feature needs to do. At this stage, we focus on clarity, usability, and making sure the new feature adds real value without creating complexity.
2
Designing
Once the scope is clear, our interface and user experience team design layouts that feel intuitive and look great within SwiftFox.
3
Developing
Our developers then bring the designs to life, building the feature within SwiftFox and ensuring that it meets all of our technical and performance standards.
4
Fine-tuning
We test each feature thoroughly, both internally and with users, to confirm it is reliable, effective and does exactly what it is supposed to do.
5
Deploying
Once testing is complete, the feature is added to SwiftFox. We update the platform every two weeks, with no downtime or interruption to your work. You always have the latest version without needing to install or schedule anything.
Your ideas help shape SwiftFox
Have an idea for a feature or improvement? We’d love to hear it. You can share feedback using the form below—we track every request that comes in.
Every six months, we run a full review of all suggestions. We look at the potential impact, how many users it could help, whether it fits our long-term vision, and how it affects the simplicity of the platform.
This helps us focus on the ideas that deliver the most value—so SwiftFox keeps getting better for everyone.
Why we’re thoughtful with new features
We believe great software takes care. Every feature we ship is designed to improve your experience—not just today, but for the long haul.
That’s why we plan intentionally, build with focus, and always aim for tools that feel fast, intuitive, and genuinely useful. It’s how we keep SwiftFox simple, powerful, and ready for what’s next.
Share your ideas
Got a feature request or idea?
We’d love to hear it. Submit a request below to tell us what you’d like to see next in SwiftFox.
Thanks for helping us shape what comes next.