Ready to use it, not just trained on it
You don't have to buy this
Teach yourselves — SwiftFox Academy
Free with every licence. No user caps, no time limit. Video covering every corner of the platform, plus live masterclasses. Plenty of teams run their entire rollout on it and never book a session with us.
Have us teach you — Enablement
Live sessions in your own environment with your own data, shaped around your implementation. Your order form sets the allowance. Add to it if you want more, leave it if you don't.
Same service. Different shape
How it works
1
We work out who needs to know what
Not everyone needs the same training. We map roles against the features you're implementing and find out what your team already knows. Some customers have seasoned CRM administrators, others are coming off paper and spreadsheets.
2
We build the plan around your team
Weekly sessions across a few months so people can practise in between. Or intensive workshops in the run-up to cutover, with follow-ups once real work starts. Whichever suits how your team learns.
3
Sessions run in your own environment
Practical and hands-on, with your own data. We walk through how the platform handles the work your team actually does, and answer the specific questions they bring.
4
We're there through cutover
Final run-throughs, and cover for the questions that only surface under real pressure in the first weeks.
5
Then we hand over to the Academy
The goal is that you don't need us. Your team continues in the Academy at their own pace, and new starters onboard themselves.
6
Want more? Say so
If the pace isn't working, or a new team comes on board, your account manager can add sessions. You'll see the cost before anything is booked.
Where enablement stops
Being clear about this upfront means you get the right specialist rather than a general answer.
What enablement covers:
Teaching your team how the platform handles their day-to-day work
Walking through your processes in SwiftFox, step by step
Guiding configuration decisions as you make them
Answering the detailed operational questions your staff bring
Building real confidence, not just attendance
What enablement doesn’t cover:
Scoping or building new features
Redesigning your business processes
Organisational change management
Advice on operations or strategy beyond the platform
Building real confidence, not just attendance
If a requirement turns out to be a genuine gap in what the platform does, that's Solutions design's job. We'll bring them in rather than guess at it.
The teams either side of us
SwiftFox Academy
Learn the platform at your own pace. Free, forever
A video library covering every corner of the platform, plus live masterclasses run by our team. New content lands with every release. Five staff or five hundred — everyone gets in
No allowance, no licence fee, no user cap. It's yours from the day you sign.
Data services
Your history, brought across intact
We map records into SwiftFox instead of spreadsheets, with trial migrations and validation before cutover. Afterwards, dashboards, reporting environments and exports that feed your own tools.
Prepare and load the data yourself — some teams do — or hand the whole thing over.
Solutions design
For the requirements that only surface once you're in it
Someone tests an edge case, or an old process won't map. We start by working out whether the platform already does it another way, because more often than not it does.
When it genuinely doesn't, you get a documented scope and a real estimate before anything is built
Your enablement plan gets built around your team’s needs
If you're already underway and the pace isn't working, say so. Your account manager can reshape it — format, frequency, who attends. None of it is fixed.