Learn the platform at your own pace. Free, forever
You already have this
Free with every licence
Not an add-on and not a tier.
No user cap
Five staff or five hundred. Everyone gets an account.
No time limit
It doesn't expire when your implementation does.
Updated every release
New features arrive with the training already made.
No limit to hit
What's in it
1
Everyone gets an account
Every user in your organisation, from the day you sign. No seat count to manage and no administrator approving licences one at a time.
2
Video for every part of the platform
Membership, CRM, events, communications, finance, reporting, forms, websites, member portals, automations, integrations and administration.
3
Built around how the work connects
Not a tour of buttons. The videos explain how the parts of the platform fit together and how people actually use them day to day.
4
Live masterclasses
Run by our team, going deeper on a specific area, covering recent releases and answering the questions people bring on the day.
5
New content with every release
When something ships, the training ships with it. Nothing sits stale waiting for a documentation update to catch up.
6
There's no limit to hit
New starters, new teams, new features. The access doesn't change and neither does the price.
Where the Academy stops
Being clear about this upfront means you get the right specialist rather than a general answer.
What the Academy covers:
How every feature in the platform works
How the parts connect in day-to-day work
Live sessions on recent releases and specific areas
Self-paced learning for new starters, whenever they join
What the Academy doesn't cover:
Your specific configuration or your organisation's processes
Migrating or cleaning your data — that's Data services
Anything the platform doesn't do yet — that's Solutions design
If your team needs training on your setup rather than the platform in general, that's Enablement's job. We'll point you at them rather than send you to a video.
The teams either side of us
Enablement
Hands-on training, at whatever pace suits your team
We work with your team from kickoff through cutover — demonstrating the features you're actually implementing, answering the awkward questions and getting people confident before day one.
Train the team yourself through the Academy, or bring us in.
Data services
Your history, brought across intact
We map records into SwiftFox instead of spreadsheets, with trial migrations and validation before cutover. Afterwards, dashboards, reporting environments and exports that feed your own tools.
Prepare and load the data yourself — some teams do — or hand the whole thing over.
Website development
A website that runs on the same records as your CRM
Membership applications, event registrations, directories, forms, payments, news and member portals, all driven by your CRM data. Designed and built in-house. Manage the information once.
We train you on the CMS and build the core site. Keep building pages yourself, or send them to us.