SwiftFox Academy

Cancellations happen. Knowing how to handle them cleanly is what keeps your event running smoothly.

Today's SwiftFox Masterclass covers three features that give you more design control over your SwiftFox website: the Content Carousel, Link Container, and custom fonts.

If you've ever wanted more control over how news items or events appear across your site — without being locked into a single preset style — this session will show you how to build card layouts that feel consistent with the rest of your website.

If cases sit at the centre of how your team tracks, triages, and reports on what matters most, this session will help you get the most out of the new tools — without overcomplicating your setup.

If you’ve ever needed members, volunteers, field staff, or partners to update a small slice of project data — without giving them access to your full SwiftFox workspace.

Your email has about three seconds to win someone over — so strong structure, clear messaging, and good design aren’t just nice extras, they’re what keep readers from scrolling straight past.

You already know how to create beautiful emails in SwiftFox — now it’s time to turn them into reusable templates that save you time and keep things consistent.

Learn how to build lists around roles and positions (not just people) — and what it unlocks for day-to-day work.

This is a significant improvement to how SwiftFox handles email, SMS, and VoIP costs. You'll have a self-serve Wallet that gives you real-time visibility and control over your communication spend.

If you manage memberships, subscriptions, or any kind of recurring billing in SwiftFox, there are some important changes to how invoicing works that you should know about.

Circles are how you structure your database so the right teams see the right data. Instead of everyone working in the same dataset, Circles allow you to organise your data and users properly while still maintaining a single source of truth.

Set your team up for success with seamless user onboarding in SwiftFox. In this lesson, we walk through creating a new user, assigning User Groups before first login, sending the welcome email, resetting passwords, and updating email addresses

In this lesson, we walk through how to set up payment methods, from providers like Stripe and PayPal to manual options such as invoice, cheque, or cash. Learn how to customise labels, configure processing settings, enter provider credentials, and manage multiple payment options with ease.

Tracking categories and tracking codes—they're the unsung heroes of organised invoicing. In this lesson, we walk through how to create and manage tracking categories, add codes, and keep everything aligned.

Ready to turn your perfect SwiftFox List into targeted ads on Meta? In this lesson, we show you how to export your List directly to a Meta Custom Audience in just a few clicks. Connect your ad account, name your audience, and let SwiftFox do the rest.

Put your SwiftFox lists to work! In this episode, we explore how to use lists across Emails, Calls, Texts, and Events — from exporting CSVs and running bulk updates to powering call campaigns and sending SMS in seconds. Learn how fixed and live lists help you target the right contacts with the right action at the right time.

Financial Summary fields let you surface meaningful financial insights directly on a person or organisation’s profile, without needing to run reports, export data, or jump between screens.

In this session, we're going to look at Receipt Automations—specifically how you can trigger automations when a receipt is created, and use Receipt Owner merge fields to personalise your communications automatically.

The Brand hub and email template blocks are designed to work hand in hand to make it easier to create consistent, on-brand communications — without having to design every email from scratch.

Build your own Action Centre is a practical session focused on how Action Centres work in real life — not just what the settings do, but how to design them so they support day-to-day work.

In this session, we’ll walk through: What SwiftFox AI is designed to help with (and what it’s not), how to use it effectively in real, day-to-day workflows and practical examples you can apply straight away.

Dive into the art of conducting a field visit with SwiftFox, where you'll learn how to engage with your community effectively. From navigating your address list to recording conversations and creating follow-up tasks, this guide makes connecting with others a breeze.

Dive into the world of Field Visits and learn how to create a visit list that will streamline your doorknocking adventures. With friendly guidance, you'll be all set to plan your visits, choose the right audience, and ensure every interaction is logged effortlessly.

Custom fields allow you to tailor each case to your team's workflow in a fun and efficient way. Learn how to create and manage these fields, control their visibility, and set defaults to make your data capture smooth and effective.

Dive into the world of connections with SwiftFox! Learn how to set up person-to-person relationships effortlessly, helping you manage memberships and communications with ease and clarity.

Dive into the world of custom fields and learn how to tailor your posts to fit your team's unique needs. Discover how to create, control visibility, and set defaults for fields that make managing your data a breeze.

Dive into the world of payroll deductions and discover how SwiftFox makes managing automatic payments a breeze. Learn about setting up members for payroll deductions, processing batch payments, and keeping everything organised with ease.

Dive into the world of financial planning with SwiftFox and learn how to effortlessly set up categories, plans, and flexible fees that cater to your customers' needs. Discover how to create subscriptions that adapt to future price changes and keep your billing on point!

Discover how to breathe life into your profile data with custom fields. Learn to create, manage, and utilise these fields effectively to keep your information organised and easily accessible, making your workflow smoother and more efficient.

Dive into the world of pricing flexibility with our guide on adding discounts and surcharges to your plans. Learn how to create clear and appealing pricing options that not only enhance your offerings but also delight your customers.

Transform your RSVP process by creating a call list from your event invitations. Learn how to boost your response rates and keep your attendees in the loop!

Quickly generate professional documents in bulk. Learn to build targeted lists, apply filters, and produce ready-to-send materials — saving time and effort on repetitive tasks.

Discover how to effortlessly create data-rich documents from your contacts' profiles in SwiftFox. We'll guide you through selecting templates, populating information, and sharing your documents, all while keeping the process enjoyable and efficient.

Discover how to effortlessly sync client data and manage your contacts with a touch of flair. Learn to streamline your workflow and keep your CRM in perfect harmony with XPM, making your life just a bit easier.

Learn how to create, send, and manage invoices with ease. Say goodbye to payment collection headaches and hello to a streamlined, enjoyable invoicing experience that keeps your finances in perfect shape.

Dive into the world of data tracking with SwiftFox Emails. Learn how to set up UTM properties for your links and discover how to monitor your email campaign's performance in Google Analytics, making your marketing efforts more effective and insightful.

Transform your contact list into an enthusiastic crowd with friendly calls using SwiftFox. Learn how to connect personally with potential attendees, ensuring they remember your event long after the invite!

Discover the art of group bookings with SwiftFox, where event management becomes a breeze. Learn how to effortlessly set up group tickets, manage table arrangements, and keep track of your guests, all while ensuring a memorable experience for everyone involved.

We’re excited to launch the new Support Centre within SwiftFox, designed to make it easier than ever to get the help you need.

This dedicated feature brings all posts into one place, making it easier to see what’s happening across your system without digging through individual records.

Join us as we discover the art of merging profiles in SwiftFox. Learn how to tidy up your database by combining duplicate profiles, ensuring all relevant information is in one easy-to-manage place, just like finally sorting out your mismatched socks.

Simplify your data management! Learn how to create and use Data Tables to keep your member voting preferences organised and easily accessible, leaving spreadsheet chaos behind.

Make keeping tabs on attendance a breeze! Learn how to effortlessly organise RSVPs and see who has joined your events, helping you engage better with your audience and enhance your future gatherings.

Dive into the world of Formula Fields with SwiftFox, where calculations become a breeze! Learn how to create dynamic fields that automatically crunch numbers, helping you track growth and performance effortlessly.

Jazz up your invoices with a custom footer that reflects your organisation's personality! Learn how to add personalised payment details and messages, making your invoices not just professional but also uniquely yours.

Learn how to send automated text messages to welcome new members and keep your engagement high. Discover the simple steps to create a personalised SMS that makes your supporters feel valued right from the start.

Discover how to create personalised workflows with Conditional Automations. We'll guide you through setting up smart triggers and tailored responses, making your communications more effective and your admin tasks a breeze.

Discover how to manage tasks within Case Management. Learn to create, assign, and track tasks directly in a case to keep work organised, progress clear, and follow-ups never missed.

Dive into the world of case management with SwiftFox, where organising your projects and queries becomes a breeze. Learn how to create, manage, and track cases efficiently, ensuring that every member's needs are met with ease and style.

Effortlessly find the perfect group of members for your campaigns using age and birthday filters in the List Builder.

Learn how to efficiently update multiple records in one go. This ensures your data stays organised and up-to-date, saving you time and effort!

Learnthe fascinating world of lists within SwiftFox! You’ll discover the essential differences between Live Lists and Fixed Lists, and learn how each type can enhance your data management and streamline your processes.

Discover the art of list-building with SwiftFox! Learn how to create, manage, and utilise your contact lists effectively, turning your data into a powerful tool for engaging communication.

From custom financial fields to new map features, here’s what’s just landed in SwiftFox.

Effortlessly embed your SwiftFox forms into your website, ensuring they blend seamlessly with your design. Plus, learn about the exciting upgrades to our news pages that will keep your content looking fresh and organised!

Adding Google Analytics to your website is a breeze, and it’s essential for understanding your visitors better. In this guide, you'll learn how to set up your tracking tag so you can keep an eye on your website's performance and make informed decisions.

Say goodbye to awkwardly cropped images and hello to perfectly tailored visuals! In this guide, you'll discover how to effortlessly crop your images into stunning shapes that fit just right, making your website look fantastic and engaging.

Discover how to effortlessly display news on your website with the SwiftFox News Feed. This guide will help you create a lively news hub, keeping your visitors informed and engaged with your latest updates, announcements, and more.

Welcome to your exciting adventure with the Events Feed! You'll learn how to effortlessly showcase your upcoming events on your website, turning your visitors into enthusiastic participants with just a few simple steps.

Discover the joy of managing group bookings with our new feature at SwiftFox Events. This tutorial will guide you through creating group tickets and tracking purchases effortlessly, making event planning a breeze.

Delve into the world of subscriptions with SwiftFox, where you'll discover how to effortlessly manage plans and payment details. Customise your members' experiences and make their subscription journey a breeze!

Managing your subscriptions has never been easier! Dive into this guide to discover how contacts can effortlessly handle their payments and subscription details, giving them control and clarity at their fingertips.

Dive into the vibrant world of event publishing where your events take centre stage! Learn how to effortlessly showcase your SwiftFox events on the login portal, ensuring they grab attention and draw in your audience.

Transform your login portal into a lively news hub where your contacts can stay informed and connected. Learn how to effortlessly add dynamic news content that showcases your organisation's latest updates and achievements.

Discover the joy of helping your contacts take charge of their accreditation journey. This guide will walk you through setting up the system, ensuring everyone can easily track their progress and celebrate their professional milestones.

Showcase your events like a pro with our easy guide to adding them to your Portal. You'll learn how to make your events more accessible and engaging for members, ensuring they never miss out on what matters most!

Discover how to enable your contacts to effortlessly update their own details. This lesson will guide you through empowering your members to manage their information, making life easier for everyone involved.

Get ready to unlock the full potential of your login' portal! In this lesson, we'll guide you through how to manage access efficiently, ensuring the right people see the right content for a smooth and enjoyable experience.

Streamline your contact management by effortlessly combining duplicate records, preserving crucial data, and maintaining a clean database. All with just a few clicks

Custom Table Fields! Create tailored fields, simplify event management, and upgrade your financial tracking—all designed to help you work smarter, not harder."

Big news! You can now add SMS messaging to any SwiftFox automation. Whether it's following up on feedback or sending timely reminders, reach your audience where they're most responsive.

Discover how SwiftFox is enhancing your email management with the new Email History Table in the Insights tab. This spotlight the transition from cluttered email posts to a streamlined view of your email interactions, complete with recipient details and delivery statuses.

Add intuitive scoring to any form with our new point-based system! Assigning points to different question types and tracking scores with the quiz progress block - perfect for quizzes, eligibility checks, and self-assessments.

Unlock the power of A/B testing in your email campaigns with SwiftFox! This tutorial guides you through setting up tests, choosing parameters, and analysing results to optimise your messaging for better audience engagement.

Unlock the potential of your events with our guide on setting up accreditation points in SwiftFox. This lesson covers the simple steps to automate point allocation for attendees, enhancing engagement and rewarding participation effortlessly.

An informative lesson on managing professional development points using SwiftFox's accreditation system. This tutorial guides you through tracking CPD points, adding accreditation items, and monitoring members' progress effortlessly.

Unlock the potential of Xero tracking codes with this comprehensive guide! Discover how to set up and utilise tracking categories in SwiftFox to enhance your financial organisation and analysis.

We're excited to share a big update we’ve recently added to SwiftFox Automations and our new Feature Spotlights series.

Our newly redesigned List Builder is a powerful feature that enables users to create targeted lists for communications, reports, and mail merge documents, with options for both Live Lists and Fixed Lists.

Unlock the power of data relationships in SwiftFox with our comprehensive lesson on linked fields. Learn how to connect different data points effortlessly, enabling dynamic tracking and reporting.

Learn how to efficiently fill out surveys on behalf of your contacts using SwiftFox's Quick Action feature.

A comprehensive tutorial on building engaging donation forms that align with your brand. This lesson covers styling options for transaction blocks, button states, and creating a user-friendly donation experience.

New features to help you work smarter: direct invoicing, address tags, case management & more

Here’s a roundup of some of the features we’ve recently released, based on your feedback and ideas.

Harness the power of delayed automations with SwiftFox! This lesson guides you through setting up automated workflows that send follow-up actions days, weeks, or even months later, ensuring you stay organised and never miss an important task.

A comprehensive guide on setting up address-based automations in SwiftFox. This lesson covers creating triggers for address changes and sending automated emails to keep your contacts updated.

Discover how to harness the power of custom fields and automations in SwiftFox to streamline your workflows. This lesson covers triggering automations for custom fields and updating custom fields based on user actions.

Learn how to automate email notifications in SwiftFox when a form is submitted. This tutorial guides you through setting up form triggers and creating personalised email actions to keep everyone informed.

Unlock the power of automation with SwiftFox in this comprehensive guide! Learn how to create your first automation from scratch, set triggers, and define actions to streamline your processes effortlessly.

Let AI do the heavy lifting! Discover how SwiftFox automatically transcribes calls and provides smart insights to help you get more from every conversation

Connect instantly! Learn to make and track calls directly from contact profiles using SwiftFox's built-in VoIP system

Master campaign calling! See how to build targeted call lists, set up surveys, and track your outreach progress all in one place

Easily test subject lines, content, or timing and measure success through open or click-through rates. Our reports clearly show what worked, helping you make informed decisions.

Mapping SwiftFox data? Tick. Mapping external data in SwiftFox? Tick! In this next lesson, we will walk you through how to upload and visualise external mapping files in SwiftFox.

Who knew geocoding code be exciting? (We did!) Our Maps feature makes it easy to visualise your contacts in SwiftFox. Follow these simple steps to create a beautiful, insightful map in SwiftFox!

If you're a visual person, Projects is the feature for you! We have different views you can filter on and navigate your project with, all in just a few clicks.

A key part of project management is assigning tasks. So, we've made sure to integrate our Tasks and Projects feature together! Learn how to create tasks directly off a project row in this next tutorial.

Use our customisable columns to create your perfect Project Management tool. Explore how in this next video!

When it comes to your projects in SwiftFox - you can make them as simple or as complex as you like! In this next tutorial, we'll dive into the ins and outs of the fields and views involved.

Audit trails provide you with a detailed record of all changes made to your data in SwiftFox. That way, you'll never miss a beat! See how this works in our next tutorial.

Your email has about three seconds to win someone over — so strong structure, clear messaging, and good design aren’t just nice extras, they’re what keep readers from scrolling straight past.

You already know how to create beautiful emails in SwiftFox — now it’s time to turn them into reusable templates that save you time and keep things consistent.

Set your team up for success with seamless user onboarding in SwiftFox. In this lesson, we walk through creating a new user, assigning User Groups before first login, sending the welcome email, resetting passwords, and updating email addresses

In this lesson, we walk through how to set up payment methods, from providers like Stripe and PayPal to manual options such as invoice, cheque, or cash. Learn how to customise labels, configure processing settings, enter provider credentials, and manage multiple payment options with ease.

Tracking categories and tracking codes—they're the unsung heroes of organised invoicing. In this lesson, we walk through how to create and manage tracking categories, add codes, and keep everything aligned.

Ready to turn your perfect SwiftFox List into targeted ads on Meta? In this lesson, we show you how to export your List directly to a Meta Custom Audience in just a few clicks. Connect your ad account, name your audience, and let SwiftFox do the rest.

Put your SwiftFox lists to work! In this episode, we explore how to use lists across Emails, Calls, Texts, and Events — from exporting CSVs and running bulk updates to powering call campaigns and sending SMS in seconds. Learn how fixed and live lists help you target the right contacts with the right action at the right time.

Dive into the art of conducting a field visit with SwiftFox, where you'll learn how to engage with your community effectively. From navigating your address list to recording conversations and creating follow-up tasks, this guide makes connecting with others a breeze.

Dive into the world of Field Visits and learn how to create a visit list that will streamline your doorknocking adventures. With friendly guidance, you'll be all set to plan your visits, choose the right audience, and ensure every interaction is logged effortlessly.

Custom fields allow you to tailor each case to your team's workflow in a fun and efficient way. Learn how to create and manage these fields, control their visibility, and set defaults to make your data capture smooth and effective.

Dive into the world of connections with SwiftFox! Learn how to set up person-to-person relationships effortlessly, helping you manage memberships and communications with ease and clarity.

Dive into the world of custom fields and learn how to tailor your posts to fit your team's unique needs. Discover how to create, control visibility, and set defaults for fields that make managing your data a breeze.

Dive into the world of payroll deductions and discover how SwiftFox makes managing automatic payments a breeze. Learn about setting up members for payroll deductions, processing batch payments, and keeping everything organised with ease.

Dive into the world of financial planning with SwiftFox and learn how to effortlessly set up categories, plans, and flexible fees that cater to your customers' needs. Discover how to create subscriptions that adapt to future price changes and keep your billing on point!

Discover how to breathe life into your profile data with custom fields. Learn to create, manage, and utilise these fields effectively to keep your information organised and easily accessible, making your workflow smoother and more efficient.

Dive into the world of pricing flexibility with our guide on adding discounts and surcharges to your plans. Learn how to create clear and appealing pricing options that not only enhance your offerings but also delight your customers.

Transform your RSVP process by creating a call list from your event invitations. Learn how to boost your response rates and keep your attendees in the loop!

Quickly generate professional documents in bulk. Learn to build targeted lists, apply filters, and produce ready-to-send materials — saving time and effort on repetitive tasks.

Discover how to effortlessly create data-rich documents from your contacts' profiles in SwiftFox. We'll guide you through selecting templates, populating information, and sharing your documents, all while keeping the process enjoyable and efficient.

Discover how to effortlessly sync client data and manage your contacts with a touch of flair. Learn to streamline your workflow and keep your CRM in perfect harmony with XPM, making your life just a bit easier.

Learn how to create, send, and manage invoices with ease. Say goodbye to payment collection headaches and hello to a streamlined, enjoyable invoicing experience that keeps your finances in perfect shape.

Dive into the world of data tracking with SwiftFox Emails. Learn how to set up UTM properties for your links and discover how to monitor your email campaign's performance in Google Analytics, making your marketing efforts more effective and insightful.

Transform your contact list into an enthusiastic crowd with friendly calls using SwiftFox. Learn how to connect personally with potential attendees, ensuring they remember your event long after the invite!

Discover the art of group bookings with SwiftFox, where event management becomes a breeze. Learn how to effortlessly set up group tickets, manage table arrangements, and keep track of your guests, all while ensuring a memorable experience for everyone involved.

Join us as we discover the art of merging profiles in SwiftFox. Learn how to tidy up your database by combining duplicate profiles, ensuring all relevant information is in one easy-to-manage place, just like finally sorting out your mismatched socks.

Simplify your data management! Learn how to create and use Data Tables to keep your member voting preferences organised and easily accessible, leaving spreadsheet chaos behind.

Make keeping tabs on attendance a breeze! Learn how to effortlessly organise RSVPs and see who has joined your events, helping you engage better with your audience and enhance your future gatherings.

Dive into the world of Formula Fields with SwiftFox, where calculations become a breeze! Learn how to create dynamic fields that automatically crunch numbers, helping you track growth and performance effortlessly.

Jazz up your invoices with a custom footer that reflects your organisation's personality! Learn how to add personalised payment details and messages, making your invoices not just professional but also uniquely yours.

Learn how to send automated text messages to welcome new members and keep your engagement high. Discover the simple steps to create a personalised SMS that makes your supporters feel valued right from the start.

Discover how to create personalised workflows with Conditional Automations. We'll guide you through setting up smart triggers and tailored responses, making your communications more effective and your admin tasks a breeze.

Discover how to manage tasks within Case Management. Learn to create, assign, and track tasks directly in a case to keep work organised, progress clear, and follow-ups never missed.

Dive into the world of case management with SwiftFox, where organising your projects and queries becomes a breeze. Learn how to create, manage, and track cases efficiently, ensuring that every member's needs are met with ease and style.

Learn how to efficiently update multiple records in one go. This ensures your data stays organised and up-to-date, saving you time and effort!

Learnthe fascinating world of lists within SwiftFox! You’ll discover the essential differences between Live Lists and Fixed Lists, and learn how each type can enhance your data management and streamline your processes.

Discover the art of list-building with SwiftFox! Learn how to create, manage, and utilise your contact lists effectively, turning your data into a powerful tool for engaging communication.

Adding Google Analytics to your website is a breeze, and it’s essential for understanding your visitors better. In this guide, you'll learn how to set up your tracking tag so you can keep an eye on your website's performance and make informed decisions.

Say goodbye to awkwardly cropped images and hello to perfectly tailored visuals! In this guide, you'll discover how to effortlessly crop your images into stunning shapes that fit just right, making your website look fantastic and engaging.

Discover how to effortlessly display news on your website with the SwiftFox News Feed. This guide will help you create a lively news hub, keeping your visitors informed and engaged with your latest updates, announcements, and more.

Welcome to your exciting adventure with the Events Feed! You'll learn how to effortlessly showcase your upcoming events on your website, turning your visitors into enthusiastic participants with just a few simple steps.

Delve into the world of subscriptions with SwiftFox, where you'll discover how to effortlessly manage plans and payment details. Customise your members' experiences and make their subscription journey a breeze!

Managing your subscriptions has never been easier! Dive into this guide to discover how contacts can effortlessly handle their payments and subscription details, giving them control and clarity at their fingertips.

Dive into the vibrant world of event publishing where your events take centre stage! Learn how to effortlessly showcase your SwiftFox events on the login portal, ensuring they grab attention and draw in your audience.

Transform your login portal into a lively news hub where your contacts can stay informed and connected. Learn how to effortlessly add dynamic news content that showcases your organisation's latest updates and achievements.

Discover the joy of helping your contacts take charge of their accreditation journey. This guide will walk you through setting up the system, ensuring everyone can easily track their progress and celebrate their professional milestones.

Showcase your events like a pro with our easy guide to adding them to your Portal. You'll learn how to make your events more accessible and engaging for members, ensuring they never miss out on what matters most!

Discover how to enable your contacts to effortlessly update their own details. This lesson will guide you through empowering your members to manage their information, making life easier for everyone involved.

Get ready to unlock the full potential of your login' portal! In this lesson, we'll guide you through how to manage access efficiently, ensuring the right people see the right content for a smooth and enjoyable experience.

Unlock the power of A/B testing in your email campaigns with SwiftFox! This tutorial guides you through setting up tests, choosing parameters, and analysing results to optimise your messaging for better audience engagement.

Unlock the potential of your events with our guide on setting up accreditation points in SwiftFox. This lesson covers the simple steps to automate point allocation for attendees, enhancing engagement and rewarding participation effortlessly.

An informative lesson on managing professional development points using SwiftFox's accreditation system. This tutorial guides you through tracking CPD points, adding accreditation items, and monitoring members' progress effortlessly.

Unlock the potential of Xero tracking codes with this comprehensive guide! Discover how to set up and utilise tracking categories in SwiftFox to enhance your financial organisation and analysis.

Our newly redesigned List Builder is a powerful feature that enables users to create targeted lists for communications, reports, and mail merge documents, with options for both Live Lists and Fixed Lists.

Unlock the power of data relationships in SwiftFox with our comprehensive lesson on linked fields. Learn how to connect different data points effortlessly, enabling dynamic tracking and reporting.

Learn how to efficiently fill out surveys on behalf of your contacts using SwiftFox's Quick Action feature.

A comprehensive tutorial on building engaging donation forms that align with your brand. This lesson covers styling options for transaction blocks, button states, and creating a user-friendly donation experience.

Here’s a roundup of some of the features we’ve recently released, based on your feedback and ideas.

Harness the power of delayed automations with SwiftFox! This lesson guides you through setting up automated workflows that send follow-up actions days, weeks, or even months later, ensuring you stay organised and never miss an important task.

A comprehensive guide on setting up address-based automations in SwiftFox. This lesson covers creating triggers for address changes and sending automated emails to keep your contacts updated.

Discover how to harness the power of custom fields and automations in SwiftFox to streamline your workflows. This lesson covers triggering automations for custom fields and updating custom fields based on user actions.

Learn how to automate email notifications in SwiftFox when a form is submitted. This tutorial guides you through setting up form triggers and creating personalised email actions to keep everyone informed.

Unlock the power of automation with SwiftFox in this comprehensive guide! Learn how to create your first automation from scratch, set triggers, and define actions to streamline your processes effortlessly.

Let AI do the heavy lifting! Discover how SwiftFox automatically transcribes calls and provides smart insights to help you get more from every conversation

Connect instantly! Learn to make and track calls directly from contact profiles using SwiftFox's built-in VoIP system

Master campaign calling! See how to build targeted call lists, set up surveys, and track your outreach progress all in one place

Mapping SwiftFox data? Tick. Mapping external data in SwiftFox? Tick! In this next lesson, we will walk you through how to upload and visualise external mapping files in SwiftFox.

Who knew geocoding code be exciting? (We did!) Our Maps feature makes it easy to visualise your contacts in SwiftFox. Follow these simple steps to create a beautiful, insightful map in SwiftFox!

If you're a visual person, Projects is the feature for you! We have different views you can filter on and navigate your project with, all in just a few clicks.

A key part of project management is assigning tasks. So, we've made sure to integrate our Tasks and Projects feature together! Learn how to create tasks directly off a project row in this next tutorial.

Use our customisable columns to create your perfect Project Management tool. Explore how in this next video!

When it comes to your projects in SwiftFox - you can make them as simple or as complex as you like! In this next tutorial, we'll dive into the ins and outs of the fields and views involved.

Audit trails provide you with a detailed record of all changes made to your data in SwiftFox. That way, you'll never miss a beat! See how this works in our next tutorial.

Task assignment is a crucial part of project management, so we’ve seamlessly integrated our Tasks and Projects features. In this next tutorial, learn how to create tasks directly from a project row!

Here at SwiftFox, we're big on teaming - even with our features. In this video, learn how to seamlessly create teams within your organisation that you can assign tasks to.

Everybody loves a do-to list. But we've turned things up a notch from your standard desk notepad. With SwiftFox Tasks you can have oversight of new, active and overdue tasks for both you and your team. Time to get organised!

It's true, you shouldn't judge a book by its cover. But real talk - your website home page is everything! Watch this video to learn how to nail it with just a few simple steps.

Your website content is an ongoing journey, made easy with the user-friendly Umbraco backend for your SwiftFox website. In the next video, discover how to manage your site like a pro!

The secret ingredient to a clean data import is... your spreadsheet! Here's a simple guide on how to prepare your data for a SwiftFox import.

Join us for this next lesson, where we walk you through how to use our Data Importer to successfully manage and apply custom fields and category types to your SwiftFox contacts in bulk.

SwiftFox makes it easy to keep your database clean and up to date. In this next tutorial, follow our simple steps to find out how you can import contacts into your SwiftFox environment.

SwiftFox to Xero - seamless syncing at its finest! Create invoices directly in SwiftFox and watch them automatically appear in your Xero account.

Activity Logs allow you to have visibility over changes made in your SwiftFox environment. And while this might not be the most exciting news if you've accidentally deleted a record (It's ok - mistakes happen!), this done mean you can access a powerful tracking tool for your people and organisations in SwiftFox.

Data doesn't have to be scary. In this next tutorial, we will walk you through how you can easily map and import your data into SwiftFox. The best part? There's no need to worry about duplicates! SwiftFox will identify possible matches in your database during the import process, so you can choose to create a new contact, update an existing profile, or skip that row.

Tracking and reviewing your email campaign data in SwiftFox just got even better! See how you can analyse the performance of your email links in this next tutorial.

We are constantly finding new ways to strengthen your email delivery numbers in SwiftFox. In this next video, we'll show you how you can use our email staggering feature - happy emailing!

SwiftPredict truly does work wonders for your emails. Use it to predict the best time to send your email to each recipient, based on their email activity. All you need to do is sit back, relax and watch those soaring open rates.

Ok, you've been mastering forms. But it's time to take your form to the next level. Introducing conditional logic!

Paid events. It sounds like a lot of work for your team, right? Well, not in SwiftFox. Our paid events functionality makes it easy to track and manage your paid event tickets and registrations. Check out how!

Set up your event capacity limit and waitlist right from the get-go. It's easy, and will make your event planning even easier!

Who needs phones, right? Ok maybe we do. But SwiftFox's texting features sure do make some good competition. Check out this next tutorial!

Engage with your contacts like never before with two way text messaging in SwiftFox. It's engaging, personalised and easy!

A fun and engaging way to reach your audience with a powerful message. Get to know SwiftFox Texts in this next video!

A guide to achieving perfect synergy between your Xero and SwiftFox contacts. In this video, we'll walk you through the fundamentals of how to use our Xero Integration.

The more options you have to take payments = the better! Here's how you can set up your form to take invoice payments. It's quick, easy and - will flow straight through to Xero.

Xero - step aside! You can create invoices in SwiftFox too. In this tutorial, we will walk you through everything you need to know when it comes to Xero invoices in SwiftFox.

We try not to have favourites... but if we had to pick for integrations - our integration with Xero would definitely take the cake! Learn all about it in this next video.

The SwiftFox Action Centre is your one-stop-shop for seeing and understanding your finance data at a glance. Let us walk you through it in our next Academy lesson.

Refunds have never been easier! In this next tutorial, we will walk you through the simple steps you need to take, when processing a refund in SwiftFox.

You don't need to be tech savvy or a finance expert to learn how to take a payment in SwiftFox. Check out how in this tutorial!

Wonderful member experiences begin with the sign up process. In this next Academy tutorial, learn how to perfect a member join form.

Welcome to SwiftFox Campaigner Websites — your guide to managing your campaigner website.

Welcome to SwiftFox Community Websites — your guide to managing your community website.

We’re with you every step of the way on your SwiftFox journey — guiding you through everything you need to get started with confidence.

SwiftFox helps associations streamline operations and boost member engagement through powerful tools for communication and event management.

SwiftFox is the leading campaigning platform. From emails to automations, it covers all your needs. Let's dive in and start winning campaigns.

SwiftFox empowers you to fundraise effortlessly and effectively. This playlist guides you through tools to boost donations and enhance donor engagement. Looking forward to seeing your impressive donation forms!

Using SwiftFox for financial management? Discover seamless integration with payment gateways, Xero, and XPM, making it your go-to for efficient workflows.

SwiftFox empowers you to handle communications, events, automations, templates, forms, and surveys. With your tech skills, you'll swiftly master these tools and enhance your marketing outreach.

Tailored for associations, this playlist boosts member engagement and networking with tracks that foster collaboration and community spirit, ideal for events and meetings.

Cancellations happen. Knowing how to handle them cleanly is what keeps your event running smoothly.

Today's SwiftFox Masterclass covers three features that give you more design control over your SwiftFox website: the Content Carousel, Link Container, and custom fonts.

If you've ever wanted more control over how news items or events appear across your site — without being locked into a single preset style — this session will show you how to build card layouts that feel consistent with the rest of your website.

If cases sit at the centre of how your team tracks, triages, and reports on what matters most, this session will help you get the most out of the new tools — without overcomplicating your setup.

If you’ve ever needed members, volunteers, field staff, or partners to update a small slice of project data — without giving them access to your full SwiftFox workspace.

Learn how to build lists around roles and positions (not just people) — and what it unlocks for day-to-day work.

This is a significant improvement to how SwiftFox handles email, SMS, and VoIP costs. You'll have a self-serve Wallet that gives you real-time visibility and control over your communication spend.

If you manage memberships, subscriptions, or any kind of recurring billing in SwiftFox, there are some important changes to how invoicing works that you should know about.

Circles are how you structure your database so the right teams see the right data. Instead of everyone working in the same dataset, Circles allow you to organise your data and users properly while still maintaining a single source of truth.

Financial Summary fields let you surface meaningful financial insights directly on a person or organisation’s profile, without needing to run reports, export data, or jump between screens.

In this session, we're going to look at Receipt Automations—specifically how you can trigger automations when a receipt is created, and use Receipt Owner merge fields to personalise your communications automatically.

The Brand hub and email template blocks are designed to work hand in hand to make it easier to create consistent, on-brand communications — without having to design every email from scratch.

Build your own Action Centre is a practical session focused on how Action Centres work in real life — not just what the settings do, but how to design them so they support day-to-day work.

In this session, we’ll walk through: What SwiftFox AI is designed to help with (and what it’s not), how to use it effectively in real, day-to-day workflows and practical examples you can apply straight away.

We’re excited to launch the new Support Centre within SwiftFox, designed to make it easier than ever to get the help you need.

This dedicated feature brings all posts into one place, making it easier to see what’s happening across your system without digging through individual records.

Effortlessly find the perfect group of members for your campaigns using age and birthday filters in the List Builder.

From custom financial fields to new map features, here’s what’s just landed in SwiftFox.

Effortlessly embed your SwiftFox forms into your website, ensuring they blend seamlessly with your design. Plus, learn about the exciting upgrades to our news pages that will keep your content looking fresh and organised!

Discover the joy of managing group bookings with our new feature at SwiftFox Events. This tutorial will guide you through creating group tickets and tracking purchases effortlessly, making event planning a breeze.

Streamline your contact management by effortlessly combining duplicate records, preserving crucial data, and maintaining a clean database. All with just a few clicks

Custom Table Fields! Create tailored fields, simplify event management, and upgrade your financial tracking—all designed to help you work smarter, not harder."

Big news! You can now add SMS messaging to any SwiftFox automation. Whether it's following up on feedback or sending timely reminders, reach your audience where they're most responsive.

Discover how SwiftFox is enhancing your email management with the new Email History Table in the Insights tab. This spotlight the transition from cluttered email posts to a streamlined view of your email interactions, complete with recipient details and delivery statuses.

Add intuitive scoring to any form with our new point-based system! Assigning points to different question types and tracking scores with the quiz progress block - perfect for quizzes, eligibility checks, and self-assessments.

We're excited to share a big update we’ve recently added to SwiftFox Automations and our new Feature Spotlights series.

New features to help you work smarter: direct invoicing, address tags, case management & more

Easily test subject lines, content, or timing and measure success through open or click-through rates. Our reports clearly show what worked, helping you make informed decisions.