User guides
Text messages

Text messages

Send a text message to one contact or run a campaign to a list, personalise with merge fields, save templates, and handle replies in two-way conversations.

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Academy lessons

PT1M58S

004-03 Text individual contacts

Who needs phones, right? Ok maybe we do. But SwiftFox's texting features sure do make some good competition. Check out this next tutorial!
PT3M35S

004-02 Two-way text campaigns

Engage with your contacts like never before with two way text messaging in SwiftFox. It's engaging, personalised and easy!
PT5M0S

004-01 Send a batch of texts

A fun and engaging way to reach your audience with a powerful message. Get to know SwiftFox Texts in this next video!

General

Text messages

Text messages — Overview

Send bulk SMS, individual texts and manage two‑way replies with cost tracking and templates
Checked 
September 22, 2026

Workflows

Text messages

Text message opt-outs and unsubscribes

Manage text message opt‑outs: set methods, view blocked numbers, re‑subscribe contacts and track activity.
Checked 
September 22, 2026
Text messages

Sending a text message to a single Contact

Send a text to a single contact, check length, schedule delivery and view conversation history.
Checked 
September 22, 2026
Text messages

Texts Inbox — reading and replying to messages

Read, reply, and manage inbound SMS conversations, creating tasks and comments as needed.
Checked 
September 22, 2026
Text messages

Text campaign results (per-recipient delivery status)

View and export per‑recipient SMS delivery status for sent campaigns.
Checked 
September 22, 2026
Text messages

Save and reuse SMS templates

Save, edit, duplicate or delete SMS templates for quick text campaigns.
Checked 
September 17, 2026
Text messages

Text message numbers & sender IDs

View and manage your account’s configured text message numbers and custom sender IDs, plus request new ones.
Checked 
July 7, 2026
Text messages

Creating a text message campaign

Create, schedule and send a bulk SMS campaign with cost estimates.
Checked 
July 3, 2026
Text messages

Text message permissions for user groups

Configure user‑group SMS permissions to control bulk and individual texting.
Checked 
July 3, 2026
Text messages

Using merge fields in text messages

Insert personalised merge fields, set fallbacks and check cost impact in SwiftFox SMS campaigns.
Checked 
July 3, 2026

Limitations & best practice

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