Platform capabilities
Explore everything SwiftFox can do — feature-by-feature, across every part of the platform.
Overview of completed campaigns
Users can view a comprehensive summary of a completed campaign, including details such as the total number of messages sent, the number of recipients, the date and time the campaign was sent, and the campaign’s design.
Recipient information
Users can also access recipient details, including their first name, last name, and mobile number.
Send a text message from a contact’s profile
Use the Quick Actions menu to send a text message directly from a contact’s profile.
Receive replies from the contact
Contacts can reply to your messages, allowing you to maintain communication.
Engage in a two-way text conversation
Easily hold two-way text conversations with your contacts to facilitate ongoing interaction.
Schedule the SMS campaign
Set the date and time for your SMS campaign to ensure messages are sent at the optimal moment.
Select a time zone
Choose the appropriate time zone to align the scheduled messages with your audience's location.
View message estimate and cost
See an estimate of the total number of messages being sent and review the approximate cost to manage your campaign effectively.
Name your SMS campaign
Choose a meaningful name for your campaign to easily identify it.
Upload or select a contact list
You can upload a file of numbers to send the campaign to, or use a pre-existing list from the List Builder.
Compose your message
Write the text of your SMS message, keeping it clear and concise.
Choose your sender information
Decide how the message will appear to recipients. You can send it from:
- A number, allowing recipients to reply.
- A name, so it appears as a name on the recipient’s phone.
Personalise with merge fields
Use merge fields such as first name and last name to create personalised messages for your recipients.
Select an unsubscribe method
Choose how recipients can opt out of receiving messages:
- Include "Reply UNSUB to opt-out."
- Add a custom unsubscribe message.
- Provide no unsubscribe message.
Preview your message
Review your text message to ensure it looks correct before sending.
Overview of sent text messages
Users can view a summary of all sent text messages, which includes details such as the recipient's name, recipient's number, the message's status, sender details, and the latest activity timestamp.
Create tasks
Users have the ability to create tasks related to specific text messages.
Send individual messages
Users can send an individual text message directly.
Leave comments
Users can leave comments on individual text messages.
Filter messages
Users can filter messages by recipient name, recipient number, and the last activity timestamp.
Sort messages
Users can organise messages by sorting them based on the latest activity.