Platform capabilities

Overview of completed campaigns

Users can view a comprehensive summary of a completed campaign, including details such as the total number of messages sent, the number of recipients, the date and time the campaign was sent, and the campaign’s design.

Recipient information

Users can also access recipient details, including their first name, last name, and mobile number.

Send a text message from a contact’s profile

Use the Quick Actions menu to send a text message directly from a contact’s profile.

Receive replies from the contact

Contacts can reply to your messages, allowing you to maintain communication.

Engage in a two-way text conversation

Easily hold two-way text conversations with your contacts to facilitate ongoing interaction.

Schedule the SMS campaign

Set the date and time for your SMS campaign to ensure messages are sent at the optimal moment.

Select a time zone

Choose the appropriate time zone to align the scheduled messages with your audience's location.

View message estimate and cost

See an estimate of the total number of messages being sent and review the approximate cost to manage your campaign effectively.

Name your SMS campaign

Choose a meaningful name for your campaign to easily identify it.

Upload or select a contact list

You can upload a file of numbers to send the campaign to, or use a pre-existing list from the List Builder.

Compose your message

Write the text of your SMS message, keeping it clear and concise.

Choose your sender information

Decide how the message will appear to recipients. You can send it from:

• A number, allowing recipients to reply.
• A name, so it appears as a name on the recipient’s phone.

Personalise with merge fields

Use merge fields such as first name and last name to create personalised messages for your recipients.

Select an unsubscribe method

Choose how recipients can opt out of receiving messages:

• Include "Reply UNSUB to opt-out."
• Add a custom unsubscribe message.
• Provide no unsubscribe message.

Preview your message

Review your text message to ensure it looks correct before sending.

Overview of sent text messages

Users can view a summary of all sent text messages, which includes details such as the recipient's name, recipient's number, the message's status, sender details, and the latest activity timestamp.

Create tasks

Users have the ability to create tasks related to specific text messages.

Send individual messages

Users can send an individual text message directly.

Leave comments

Users can leave comments on individual text messages.

Filter messages

Users can filter messages by recipient name, recipient number, and the last activity timestamp.

Sort messages

Users can organise messages by sorting them based on the latest activity.