Platform capabilities

Restricting access to swiftfox emails

Users can limit access to SwiftFox Emails for specific users or user groups, ensuring controlled visibility and management.

Removing permissions for email campaigns

Specific users or groups can have their permissions removed to send, schedule, or delete email campaigns, providing greater control over campaign execution.

Restricting email actions for individual contacts

Certain users or groups can be restricted from sending or deleting emails for individual contacts, ensuring sensitive communications are protected.

View a summary of the email

Users can review the email design and sender details to ensure all information is accurate.

Access a campaign summary

Users can analyse campaign performance metrics, including percentages for delivery, opens, clicks, bounces, updated preferences, and unsubscribes.

View and manage recipient details

Users can access a detailed table of all contacts who received the email, which includes the name, email address, and delivery status for each recipient. They can also:

• Filter the table by email status.
• Export the table for further analysis.

Schedule a date and time

Users can select a specific date and time to send their email.

Staggered batches

Emails can be sent in staggered batches over a defined timeframe. Users can:

• Specify the time period for sending the campaign.
• Exclude specific time periods (e.g., "This campaign will be sent in 15-minute slots over 3 hours, excluding 12:30 AM – 6:00 AM").

SwiftPredict AI

SwiftPredict AI can optimise sending time for each recipient based on their past engagement.

Cancel campaigns

Users can cancel an email campaign at any point before the final emails are sent, if using Staggered or SwiftPredict sending.

Select an existing email design template

Choose from a range of pre-designed email templates to get started quickly.

Create an email from a blank design canvas

Design your email from scratch using a blank canvas for full creative control.

Add and format text

Use a variety of text formatting options to customise your email content. These include 20 popular fonts, a colour selector, bold, italics, underline, and text sizing. Alignment options include left, right, centred, or block. You can also add bullet points, numbered lists, and links such as URLs, email addresses, or files.

Add merge fields to personalise emails

Incorporate merge fields such as contact details, custom fields, financial data, and membership data to personalise your emails. Use fallback text for cases where merge field data is unavailable.

Use AI to draft or edit emails

Provide prompts to AI for drafting or editing email content, saving time and improving efficiency.

Add buttons with custom text and styling

Create buttons with extensive customisation options:

• Customise text colour, button fill, and button outline.
• Adjust padding, margins, and alignment (left, centre, or right).
• Set button radius for rounded or rectangular styles.

Add images

Include images with flexible options:

• Link images to URLs.
• Align images left, centre, or right, with padding.
• Resize images to small, medium, large, or specify a maximum height.

Add social media icons

Enhance your email with social media icons, including options for Facebook, X, TikTok, LinkedIn, YouTube, Google, Vimeo, and Pinterest. Icons can be displayed in original colours, black and white, or grey-scale, and customised for size, alignment, padding, and orientation. Shapes include round, square, or outlined.

Add videos

Embed a video in your email using a YouTube link.

Add attachments

Allow attachments to be downloaded through a button styled like other buttons in the email.

Add dividers

Insert dividers with customisable colours to visually separate sections of your email.

Add a map location

Embed a map location directly into your email for easy reference.

Add columns

Structure your email with single, double, or triple columns. Columns can be customised with background colours, padding, margins, and corner radius. Mobile display options are also adjustable.

Customise email appearance

Control the overall look of your email by setting the background colour for the body and outer border. Adjust the maximum width of the email to suit your design.

Enable a "View in Browser" link

Provide an optional link for recipients to view the email in their browser.

Add and customise an unsubscribe link

Include an unsubscribe link and adjust its appearance to align with your design.

Insert a survey or petition

Embed a survey or petition created in SwiftFox Forms to engage recipients.

Preview the designed email

Review the email design before sending. If merge fields are included, preview how the email will appear for a specific contact.

Send a test email

Send a test email to ensure everything looks perfect before the final send-out.

Save the email as a template

Save your email as a reusable template, giving it a custom name for future use.

Name an email campaign

Users can name their email campaigns to organise and identify them effectively.

Assign a campaign category

Campaign Categories, created in Settings, manage email preferences such as Marketing, General Information, or Monthly Update.

Apply campaign tags

Users can apply one or more Campaign Tags to classify and organise email campaigns.

Select a mailing list

Users can select a mailing list made up of People or Organisation contacts.

• Add or remove contacts from the mailing list.
• Exclude unsubscribed contacts from receiving the email.
• Optionally override unsubscribes to send emails to all contacts.

Use a custom sender name

Users can personalise emails with a custom Sender Name.

Use a custom send address

A custom Send Address can be used to further tailor emails.

Include a subject line

Emails can include a Subject Line, with optional merge fields for personalisation.

Include preview text

Users can add Preview Text, which appears alongside the Subject Line in an email inbox.

Add tracking options for Google Analytics

Users can enable Google Analytics tracking by specifying:

• Campaign Name
• Campaign Source
• Campaign Medium