Calls

Get through your call list faster. Work a list as a team, call from your phone or SwiftFox's internet-based phone system, and log every outcome on the contact.

Watch in the Academy

Academy lessons

020-04 Create call list from event RSVPs

Transform your RSVP process by creating a call list from your event invitations. Learn how to boost your response rates and keep your attendees in the loop!

020-03 Analyse and transcribe calls with AI

Let AI do the heavy lifting! Discover how SwiftFox automatically transcribes calls and provides smart insights to help you get more from every conversation

020-02 Make a call from a profile

Connect instantly! Learn to make and track calls directly from contact profiles using SwiftFox's built-in VoIP system

020-01 Create a call list

Master campaign calling! See how to build targeted call lists, set up surveys, and track your outreach progress all in one place

General

Calls — Overview

Build targeted call lists, run live surveys on calls, log outcomes and place VoIP calls with real‑time transcription.

Workflows

Creating a call list (Survey → Audience → Review)

Create a call list using Survey → Audience → Review, manage exclusions and queue contacts with phone numbers.

August 28, 2026

Context tools during a call

Access live contact details, shared numbers, posts, tasks and calls, then add or RSVP them to events straight from the call.

August 17, 2026

The in-call console (panes, context tabs)

Manage calls, log notes, create tasks and complete surveys using SwiftFox’s in‑call console.

Limitations & best practice

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