SwiftFox Policies

OpenAI Use Policy

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Last Updated
July 2023


The purpose of thisOpenAI Use Policy (OUP) is to outline the rules for users of the Open AI assistance integration within SwiftFox CRM's features.

This policy aims to ensure responsible and ethical usage of the AI-powered assistance features while maintaining the integrity and quality of communication. By accessing or using SwiftFoxCRM, you agree to comply with this policy.

1. Reporting Suspected Violations

Users of theSwiftFox CRM platform are encouraged to promptly report any suspected violations of this policy or any suspicious or unauthorised activity. To report violations, please contact our support team at support@swiftfoxcrm.com

2. Responsible Usage:

a.   Users must utilise the OpenAI assistance features in a manner consistent with applicable laws and regulations.

b.   Users should exercise professional and ethical judgment in incorporating AI-generated suggestions into their communications.

c.    Users are responsible for reviewing and editing the AI-generated content to ensure accuracy, relevance, and adherence to organisational policies and brand guidelines.

d.   Users must respect the privacy and confidentiality of individuals and sensitive information, refraining from sharing confidential or sensitive data with theOpenAI integration.

3. Lawful and Ethical Conduct:

a.   Users shall not use the OpenAI integration to engage in any illegal, harmful, offensive, or inappropriate activities.

b.   Users must not generate or disseminate content that violates intellectual property rights, including copyrights, trademarks, patents, or trade secrets.

c.    Users shall not use the OpenAI integration to impersonate individuals, organisations, or entities.

d.   Users must not create or promote content that is defamatory, discriminatory, harassing, or offensive to others.

e.   Users should avoid generating or sharing content that is false, misleading, or fraudulent.

User Responsibility:

a.   Users are solely responsible for the content generated using the OpenAI integration.

b.   Users must exercise caution and judgment when incorporating AI-generated suggestions into their communications, taking ultimate responsibility for the accuracy, tone, and intent of their communication.

c.    Users should be aware of the limitations of AI and understand that the suggestions provided by the OpenAI integration may not always be accurate, appropriate, or aligned with specific legal or regulatory requirements.

Compliance and Enforcement:

a.   Violation of this OpenAI Use Policy may result in disciplinary action, including the suspension or termination of access to the OpenAI assistance features.

b.   Our organisation reserves the right to investigate any suspected violation of this policy and take appropriate action.

Policy Updates:

This Open AI UsePolicy may be revised periodically to reflect changing technology, industry standards, legal requirements, or organisational needs. Users will be notified of any significant updates to the policy, and continued use of the Open AI assistance features constitutes acceptance of the revised policy.

Contact Information

If you have any questions or concerns regarding this OpenAI Use Policy or need to report any violations, please contact our support team at support@swiftfoxcrm.com