SwiftFox Emails lets you send bulk email campaigns or one-to-one emails to contacts directly from your account. Everything runs through a guided four-step campaign builder, a searchable Campaigns list, and post-send analytics at both campaign and contact level.
Where it lives
Emails is in the left-hand menu. If you can't see it, the feature isn't enabled for your account or your permissions don't allow it — see Permissions & access to Emails (Document ID: 81).
How sending works
- A verified sending domain (Settings → Communications → Email settings) is required before you can send, and lets you send from your own domain — see Set up a sending domain & deliverability (Document ID: 82).
- Email campaign categories classify each send and control what recipients see on their email preferences page.
- Email tags are internal labels for classifying and segmenting campaigns.
- Recipients come from a saved list of People or Organisations built in the List Builder — either a live list or a fixed list. See The campaign builder — Campaign, Recipients, Design & Schedule (Document ID: 84) and Live lists vs fixed lists (and converting) (Document ID: 215).
The four-step builder
Every campaign is built in four steps: Campaign (name, category, tags, A/B testing) → Recipients (the list, sender, subject and other details) → Design (the email canvas) → Schedule (Standard or Staggered, plus SwiftPredict where enabled for your account). See The campaign builder — Campaign, Recipients, Design & Schedule (Document ID: 84) and Design your email — the email canvas, content & layout blocks (Document ID: 78).
After sending
Track Delivered, Opened, Clicked, Bounced, Unsubscribed, Blocked, Preferences saved and Marked as spam on the campaign's overview (as counts or rates, including click rate), per-link click activity on its Link activity tab, and a single contact's history on their Insights tab. See Reporting & analytics (Document ID: 79).
Related features
Settings (domains, categories, tags), Forms (the Survey block), Contacts (recipients and history) and Dashboards (reporting).
In this guide set
Permissions & access · The Campaigns list & filters (Document ID: 75) · Sending domain & deliverability · The campaign builder · Design your email · Merge fields & personalisation · Email campaign categories & the email preferences page · Reporting & analytics · Workflows (step-by-step) · FAQ · Limitations & best practice.
Saved views on the Emails table
A row of view tabs above the Emails table lets you switch between saved cuts of your campaigns, and Export on the toolbar writes whichever arrangement you are looking at to a CSV file. Saved views are shared across your organisation. Full detail: Saved views on the Emails, Forms and Events tables (Document ID: 431).