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The latest insights from the team.
One platform. One movement.
Member records, dues, events, and campaigns run from a single system built for unions. Your team stops switching between tools and re-entering the same data.
A partner, not a vendor
Every union gets a dedicated account manager who learns how your movement works, through implementation and beyond. Our roadmap is shaped by union feedback, not guesswork.
Stay ahead of resignations
SwiftFox AI flags members likely to resign before they go, so organisers can step in while it still counts. You keep more members without chasing every renewal by hand.
Every member, fully tracked
No more piecing a member's story together from spreadsheets and inboxes. Each member has one profile — contact details, membership type, financial status, workplace, and organiser — with every email, text, and call logged against it, however they joined.
AI Insights
Workplace & organiser
Full comms history
Payments and renewals on autopilot
Set your dues once and let SwiftFox handle the collecting. It works out each member's fee, takes payment by card, direct debit, payroll deduction, or invoice, and sets financial status by your rules. Renewals run on their own — monthly, annual, or multi-year.
Direct debits
Auto-reconciled with Xero
Payroll deduction
Reach every member, in every way
Your campaign shouldn't stall because your tools don't talk. SwiftFox runs email, SMS, event invites, and bulk calls from one place, all tied to your member records — and triggers them off member activity, so the right message lands without anyone hitting send.
Email, SMS and calls
Triggered by member activity
Templates built in
Never lose a member to a lapsed renewal
When a renewal slips, you don't just lose a fee — you lose a member. SwiftFox sets each member's financial status by your rules and runs renewals on its own: monthly, annual, or multi-year. And if someone resigns, their record and financial history stay on file.
Financial status auto-set
Automated renewals
Former-member records kept
Know exactly where your union stands
Walk into your committee meeting with the numbers already sorted. The Action Centre reports membership, finances, organiser activity and EOFY results live — customised to what your union tracks. Export any view, or hand your committee a live dashboard.
Live membership & finances
Flags risk
Export or live dashboard
Back every member who needs you
When a member's in a workplace dispute, you can't afford to lose track of it. SwiftFox keeps every grievance, dispute, and WHS issue on the member's record — with notes, documents, and next steps in one place, so any organiser can pick it up and see where it's at.
Notes & documents
Assigned to an organiser
Deadlines tracked
Members help themselves
Give members a login to update details, pay fees, and check their case status — without emailing the office.
Your site, member-aware
Build your union's site on SwiftFox, with join forms that drop new members straight into your records.
Your team's second brain
SwiftPredict flags members likely to resign before they go, so you can reach out while it counts.
List builder
Forms
Calls
Automations
Documents
Integrations
Dashboards
Projects
Finance
Task management
Build a relationship with us
We’ve worked closely with unions for over 20 years — from small enterprise unions to large national organisations. We know that your member data is sensitive, your processes are specific, and your team doesn’t have time for a disruptive rollout. That’s why every union gets a dedicated Account Manager and implementation team who understand how your movement works, not just how software works.
Your members are your core, and the system supporting them is vital. That is why we give you a dedicated team to help manage risks and reduces stress for your staff during the transition.
Your members are your core, and the system supporting them is vital. That is why we give you a dedicated team to help manage risks and reduces stress for your staff during the transition.
Free training that never stops improving
Software only pays off when your team knows how to use it. SwiftFox Academy is a growing library of free lessons and masterclasses — open to everyone, no login required. Learn at your own pace, whenever you need to.
Always current
New lessons land regularly and keep pace with every product update, so what you learn today still holds tomorrow.
Fresh content every week
Deep dives into one feature or topic at a time, from CPD tracking to board reporting.
Free and open, forever
No account, no paywall, no catch. Share it with your team, your board, or whoever comes next.
Common questions about union membership software
What is the best CRM for trade unions?
SwiftFox is a purpose-built CRM for trade unions, designed to manage member records, automate dues renewals, and coordinate campaigns from a single platform. It gives union organisers a clear view of membership across branches and regions — making it easier to mobilise members, track engagement, and act quickly when it matters most.
How does union membership management software work?
Union membership management software like SwiftFox centralises member data, automates renewal reminders and dues collection, and tracks engagement across campaigns. Organisers can segment members by branch, workplace, or activity level, run targeted communications, and manage delegate structures — all without switching between systems.
How can unions run more effective campaigns with software?
SwiftFox gives union campaign teams tools to build contact lists, send targeted emails and SMS, track responses, and manage actions from a single dashboard. Campaign data links directly to member records, so organisers can see who's engaged, who isn't, and where to focus their efforts.
Let’s talk more
Our team is standing by to share our insight and expertise that comes from pushing ourselves every day to reach our goal of creating the best world’s best campaigning software.
We’d love to learn more about your engagement needs and show you how SwiftFox can help!