Latest blog posts
The latest insights from the team.
One platform. One movement.
Built in close partnership with unions, SwiftFox consolidates your member data, streamlines your processes, and allows member communication at scale. You can eliminate separate tools like Mailchimp, Eventbrite, and SurveyMonkey.
Partnership approach
We deliver long-term partnerships built on mutual trust. Each union receives a dedicated Account Manager to support you through implementation and beyond, while our roadmap is based on user feedback.
Stay ahead of churn
SwiftFox is the last membership system your union will ever need — it grows with you. SwiftFox AI even predicts when a member might resign, allowing for targeted outreach to retain at-risk individuals easily.
Every member, fully tracked
Each member has a profile in SwiftFox that tracks all core member data including contact information, member type, financial status, work place and organiser and all communications sent and received.
Members can be created several ways including automatically website Join Forms, created in SwiftFox or manually by administrators in your unions team.
Payments that handle themselves
SwiftFox calculates membership fees based on your union’s subscriptions and handles all processing integrating with your existing payment gateway. All payment methods are supported, including credit card, direct debit, payroll deduction and invoicing. Receipt data is stored against the member’s profile in SwiftFox.
Never lose a member to a lapsed renewal
SwiftFox automatically sets a members’ financial status based on your rules. It also takes care of member renewals including processing monthly, annual and multi-year renewals.
SwiftFox captures resignation details and maintain the former members’ details in SwiftFox, including their financial history.
Reach every member, in every way
Keep your members informed and your campaign moving — without jumping between tools. SwiftFox puts emails, texts, event invites, and bulk call workflows in one place, all connected to your member records. Automate key touchpoints based on membership activity, so your communications are timely without being manual.
Many of your communications can also be automated based on member activity.
Know exactly where your union stands
The SwiftFox Action Centre provides dedicated reporting, customised to meet your requirements. These include live membership tracking, financial reports, organiser data, EOFY results and many more. All data is exportable, and development of visual dashboards is also available.
Build a relationship with us
We’ve worked closely with unions for over 20 years — from small enterprise unions to large national organisations. We know that your member data is sensitive, your processes are specific, and your team doesn’t have time for a disruptive rollout. That’s why every union gets a dedicated Account Manager and implementation team who understand how your movement works, not just how software works.
Your members are your core, and the system supporting them is vital. That is why we give you a dedicated team to help manage risks and reduces stress for your staff during the transition.
Your members are your core, and the system supporting them is vital. That is why we give you a dedicated team to help manage risks and reduces stress for your staff during the transition.
Common questions about union membership software
What is the best CRM for trade unions?
SwiftFox is a purpose-built CRM for trade unions, designed to manage member records, automate dues renewals, and coordinate campaigns from a single platform. It gives union organisers a clear view of membership across branches and regions — making it easier to mobilise members, track engagement, and act quickly when it matters most.
How does union membership management software work?
Union membership management software like SwiftFox centralises member data, automates renewal reminders and dues collection, and tracks engagement across campaigns. Organisers can segment members by branch, workplace, or activity level, run targeted communications, and manage delegate structures — all without switching between systems.
How can unions run more effective campaigns with software?
SwiftFox gives union campaign teams tools to build contact lists, send targeted emails and SMS, track responses, and manage actions from a single dashboard. Campaign data links directly to member records, so organisers can see who's engaged, who isn't, and where to focus their efforts.
Let’s talk more
Our team is standing by to share our insight and expertise that comes from pushing ourselves every day to reach our goal of creating the best world’s best campaigning software.
We’d love to learn more about your engagement needs and show you how SwiftFox can help!