Do it yourself. Or hand it to us
SwiftFox works on its own. But if you'd rather someone else moved the data, built the pages or trained the team, we have specialists for that — and you'll see the price before anyone starts.
Six teams. Use as many as you like
SwiftFox Academy
Learn the platform at your own pace. Free, forever
A video library covering every corner of the platform, plus live masterclasses run by our team. New content lands with every release. Five staff or five hundred — everyone gets in
No allowance, no licence fee, no user cap. It's yours from the day you sign.
Enablement
Hands-on training, at whatever pace suits your team
We work with your team from kickoff through cutover — demonstrating the features you're actually implementing, answering the awkward questions and getting people confident before day one.
Train the team yourself through the Academy, or bring us in.
Data services
Your history, brought across intact
We map records into SwiftFox instead of spreadsheets, with trial migrations and validation before cutover. Afterwards, dashboards, reporting environments and exports that feed your own tools.
Prepare and load the data yourself — some teams do — or hand the whole thing over.
Solutions design
For the requirements that only surface once you're in it
Someone tests an edge case, or an old process won't map. We start by working out whether the platform already does it another way, because more often than not it does.
When it genuinely doesn't, you get a documented scope and a real estimate before anything is built
Website development
A website that runs on the same records as your CRM
Membership applications, event registrations, directories, forms, payments, news and member portals, all driven by your CRM data. Designed and built in-house. Manage the information once.
We train you on the CMS and build the core site. Keep building pages yourself, or send them to us.
Technical account management
A named technical contact who already knows your setup
For organisations running complex configurations — backend automations, integrations, and the questions that need someone who understands how your build was put together.
An optional add-on for teams that want ongoing technical depth beyond standard support.
One person can't know all of this
Some organisations are replacing a system that's been running since the nineties. Others are escaping a folder of spreadsheets and a database nobody fully understands. The platform is the same either way — the path to cutover isn't.
So we built teams around the parts of that path that matter most. Migration specialists who've moved decades of records. Trainers who teach your whole team, not just your administrators. Designers and developers who build your website on top of your CRM instead of beside it.
Each team has a defined role. They work together. And they don't hand you off and disappear at cutover.
What's included, and what gets quoted
None of these services are compulsory. The platform and the Academy are yours regardless. For everything else, here's exactly how it works, so nothing arrives as a surprise.
1
Your proposal sets an allowance
Sized to your data, your team and your website.
2
You use it however you want
One allowance, spent where the project actually needs it.
3
Anything beyond it gets quoted first
Scoped, costed, and yours to approve or park.
Same platform. Very different amounts of help.
"We'll take it from here"
A national union with a technical team in-house. They wrote their own scripts against our API and imported most of their records themselves. They took the standard training block and stopped there. They still build their own website pages.
“Can you handle it?”
An association with a small team and twenty years of data spread across four systems. They asked us to clean and load all of it, added training as new people joined, and had us build pages out as they needed them.
Thinking about SwiftFox?
Book a call and we'll walk through what an implementation actually looks like for an organisation your size, including which of these you'd realistically use.
Already using SwiftFox
Ask us from inside the platform. Open support in SwiftFox, tell us what you're trying to do, and we'll point you at the right team.