The Campaigns list & filters

The Campaigns list (open Emails from the left navigation) shows all your campaigns. Click Create campaign to start a new one — this opens the Template library first, where you can pick a template or choose Create blank campaign. The dropdown beside the button has shortcuts into Settings (Manage templates, Brand hub, Edit categories, Edit tags) plus Learn about Emails.

View tabs

A row of view tabs sits above the table — Default view, plus any your team has created, such as Drafts and Scheduled. The tab you are on decides what the table shows, including the filters described below.

Changing the filters, sort or columns while you work affects your own screen only, not your colleagues'. Full detail — what a view stores, creating and saving one, and the permission that controls it: Saved views on the Emails, Forms and Events tables (Document ID: 431).

Columns

Seven columns show by default:

• Email Campaign Name
• Status
• Amount — emails sent
• Send Time
• Created Time
• Tags
• Created By

Three more exist but are hidden on the Default view. Show them from Hide column on the toolbar, which opens the Choose columns to hide panel; the control carries a count of how many columns are currently hidden.

• Opens
• Clicks
• Owner Type — what created the send. This is the field the two default filters use, so showing the column is the quickest way to see at a glance which rows are bulk campaigns, which are one-to-one emails and which came from an automation.

An export contains the columns currently on screen, so if you leave Opens, Clicks and Owner Type hidden they will not appear in the file. For what the Opens and Clicks figures count, see Understanding email results & metrics (Document ID: 391).

Status values

Status can be any of Cancelled, Completed, Draft, Failed, Preparing, Scheduled or Sending.

Search & filter

You can search by name and filter by:

• Email Campaign Name
• Status
• Amount
• Send Time
• Created Time
• Owner Type
• Tags
• Created By

Each filter row takes a field, an operator — include or exclude — and one or more values. Full detail: Saved views on the Emails, Forms and Events tables (Document ID: 431).

Showing one-to-one emails

By default the list shows bulk campaigns only, because two filters arrive already applied: Owner Type — exclude — Person and Owner Type — exclude — Automations. The toolbar control shows the count, so it reads 2 Filters rather than Filter columns. To include individual one-to-one emails sent from contact records:

1. Open Filter columns on the toolbar. The panel is headed Filtering and lists the applied filters as rows.
2. Find the row reading Owner Type — exclude — Person and click its Remove button.
3. Click Apply filter.

One-to-one emails sent from profiles now appear in the list, on your own screen only.

Showing automation emails

Remove the Owner Type — exclude — Automations row the same way and click Apply filter, and emails sent by an automation come into the list. Full detail: Viewing automation emails in the Campaigns list (Document ID: 390).