AmCham Australia — Events Team
Your team's SwiftFox onboarding hub — built by your account manager, updated as you go.
Olivia Nunan
Account manager
This is the events track — start it once you've finished the five core sessions. It runs in the order you'll actually work: build the event, sell the tickets, get people there, then close it out.
Onboarding progress
%
X of X watched
Your sessions
Each section maps to a meeting with Olivia. Pick up where you left off.
99%
Building an Event
Creating events and designing the RSVP page, plus templates so you're not starting from scratch each time.
x of x watched
PT7M5S
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Events
009-01 Create a New Event
PT1M30S
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Settings
006-08 Create New Event RSVP Options
PT5M55S
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Masterclass: Form and Event RSVP templates
PT4M13S
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Events
09-11 Event sessions
99%
Tickets, Capacity & Table Bookings
Member vs non-member ticket criteria, waitlists and group table bookings — the fiddliest part of AmCham's event setup.
x of x watched
PT3M56S
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Events
009-08 Create ticketed events
PT1M58S
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Events
009-07 Set event capacity and waitlists
PT3M26S
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Events
009-09 Group book tables
PT1M29S
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Spotlight: Group Event tickets
PT3M15S
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Finance
016-03 Taking payments through Forms
99%
Invitations, Reminders & Follow-Up
Invitations, send rules and SMS reminders — work through this before you send your first event campaign, since send rules are easy to get wrong.
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PT4M20S
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Events
009-03 Email Event Invitations
PT3M10S
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Events
009-05 Event Send Rules
PT2M20S
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Events
009-06 SMS Event Reminders
PT2M20S
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Events
009-04 Manage a Zoom Event
PT2M40S
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Events
009-10 Add people to a new event using calls
99%
After the Event
Cancellations, refunds, attendance insights and publishing events to the website and portal — the close-out routine after every event.
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PT5M26S
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Masterclass: Cancel and refund event bookings
PT2M1S
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Finance
016-06 Refund a payment in SwiftFox
PT2M11S
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Contacts
001-09 Event insights
PT3M44S
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Login Portal
019-03 Add events to your portal
PT1M29S
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Login Portal