The wallet lives under Settings → Finance & usage → Wallet. This page covers how to open it and the three ways it can be configured on your account.
Opening the wallet
- Log in to your SwiftFox account.
- Click Settings in the main navigation.
- Under Finance & usage, click Wallet.
The Wallet settings open. From here you can view your balance, do quick top-ups, configure auto top-up, manage payment cards, and review transactions and summaries.
If your account uses Circles, make sure you have the correct Circle selected before opening the wallet — each Circle may have its own balance and cards.
What's on the Wallet settings
The page is headed Wallet, with a Manage wallet button at the top right. Three cards sit across the top:
- Available balance — your current balance, whether auto top-up is on or off, and a Set up button for auto top-up.
- Quick top-up — add funds immediately.
- Fee summary — per-unit costs for Call, Email, SMS and MMS, with a View usage & rates link for inclusions and detail.
Below them, the Wallet transactions section has three tabs:
- Daily summary — day-by-day usage and top-ups.
- Monthly summary — rolled-up usage and spend per month.
- Detailed Activity — a transaction table with search, filters, sorting and export.
The Manage wallet button opens a drawer with three tabs:
- Auto top-up — automatic top-up configuration.
- Cards — saved payment cards.
- Alerts — emailed payment receipts and low balance alerts.
How the wallet is configured
There are three configuration models. Which one applies to you is set by SwiftFox during account setup.
- Account-wide wallet — used automatically when your account has no Circles. A single wallet covers all activity, and all usage, top-ups, cards and transactions are shared across the account.
- Wallet per Circle — each Circle has its own independent wallet, balance, cards and transaction history. Top-ups, auto top-up settings and transactions are isolated per Circle.
- Shared global wallet — Circles exist but point to the same account-level wallet. All Circles share one balance and see the same transactions and summaries.
Contact SwiftFox Support if you need to change which model your account uses.
See Shared wallets & Circles (Document ID: 327) for full detail on how each model behaves day to day.