Workflows

Payment methods (payment providers & gateways)

Manage payment providers, add gateways and configure payment methods in SwiftFox.

July 23, 2026
ID:
417

Payment methods control which payment options are available in your account and where they can be used. This is where you add your own payment providers and connect your payment gateways so SwiftFox can process credit card and direct debit payments, and where you set up placeholder methods (such as cash or cheque) for payments handled outside the system.

Find it under Settings → Finance & usage → Payment methods.

The Payment methods landing page

The page opens on a table of your existing payment methods with the columns Name, Method, Provider and New payments (whether the method is active or paused), plus an edit icon on each row. The Add payment method button sits at the top right.

Each method also has an edit icon: use it to change the display name, adjust the payment options, and view the (masked) credentials you have already set up.

Adding a payment method

  1. Click Add payment method (top right). The Create Provider panel opens.
  2. Choose a Payment type from the dropdown. The options are grouped, and selecting a live-integration type expands to show the gateways available for it.
  3. Set a Display name — this is what appears in the table and wherever the method is offered (it pre-fills based on your selection, e.g. "Stripe - Credit Card").
  4. Set the Payment options (see below).
  5. For live integrations, enter the Provider credentials for your gateway.
  6. Click Create.

Payment types

The Payment type dropdown offers:

  • Cash — a placeholder with no payment schedule, used for manual payments you receive that don't go through the system (for example cash, BPay, or methods specific to your organisation). You can set the Display name, so you can create several separate cash-style placeholders. Separating them out allows extra filtering on subscriptions, receipt actions and the like.
  • Cheque — records cheque details and can run through an approval process.
  • Credit Card — a live integration; select your gateway and enter its credentials to process card payments directly.
  • Direct Debit — a live integration; select your gateway and enter its credentials to process direct debit payments directly.
  • One time payment — for once-off payments rather than a recurring schedule.
  • Payroll deduction — for payments deducted through payroll. (Payroll deduction payers are managed separately under Settings → Finance & usage → Payers.)

Choosing a gateway

When you pick a live-integration type, it expands to list the gateways available for it. For Credit Card these include BPoint, Credit Card (manual), EWay, EziDebit, Fat Zebra, NAB Transact, PayPal, PayWay and Stripe. The gateways offered for Credit Card and Direct Debit differ based on which gateways support each payment method.

Provider credentials

Selecting a live gateway reveals a Provider credentials section: Enter the credentials provided by your payment provider to enable transactions. The exact fields depend on the gateway — for example Stripe asks for a Secret key and a Publishable key. You obtain these from your existing account with that payment provider. The panel prompts you for whatever that specific provider needs, so it doubles as a guide to which details to collect from your gateway.

Payment options

  • Allow this payment method for new payments — whether new people can be set up with this provider. On by default.
  • Allow expired cards to be processed — (credit card) whether expired cards are still attempted, or automatically stopped. Off by default.
  • Automatically process payments in batches — whether SwiftFox automatically triggers scheduled payments in batches first thing each morning. If this is off, payments are not sent automatically: you create a batch in an Action Centre and click Process to send them to the provider via the API — the same processing, but manually triggered.

Editing an existing payment method

Use the edit icon on a method's row to change its display name, adjust the payment options above, and view the masked versions of the credentials you have set up. To stop a method being offered without removing it, turn off Allow this payment method for new payments (the table shows it as Paused).

Related settings

Payment methods is one of the Finance & usage settings pages. Payers (for payroll deduction), Wallet, and Tax & currency are configured on their own pages in the same group.